Executive Assistant to General Counsel

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.
 

We are currently recruiting for our incoming General Counsel, on a 12 month fixed term contract / secondment basis.

The role is all about managing the day-to-day operations of the General Counsel’s office efficiently to align with our strategic goals. This includes handling diary, briefing, and inbox management to fully support the General Counsel. The role demands a proactive approach, as priorities shift often and rapidly. A keen sense of intuition and the ability to anticipate needs in any scenario are essential, along with the resilience to see tasks through to completion.
 
What you'll be doing:
• Managing the General Counsel’s inbox and acting as a gatekeeper - ensuring efficient responses are sent, actions are delegated and followed up on, and that deadlines are consistently met.

• Enhancing the General Counsel’s effectiveness by managing the daily operations of the function’s office, assuming responsibility for task prioritisation.
• Dealing with sensitive information and maintaining the highest levels of confidentiality.
• Providing general admin support (e.g. meetings, travel and accommodation arrangements) - delivering the most cost effective and efficient solution.

• Supporting and managing, where appropriate, business processes on behalf of the General Counsel such as onboarding and offboarding, performance, annual leave, purchase order/invoicing, and expenses.

• Maintaining excellent relationships with relevant stakeholders - within the function and more broadly, the wider EA and PA community across DLG.
• Ensuring that the General Counsel is well prepared through managing the weeks (and months!) ahead, and ensuring that research, briefings, papers and actions are delivered on time and to the appropriate quality.

• Assisting with Projects and/or Communications & Engagement activities, which includes organising function-wide events to ensure all logistical aspects are thoroughly considered and arranged
• Supporting with the function’s Leadership Team Meetings and/or wider offsites. This includes compiling the agendas, ensuring papers are distributed on time, tracking actions and follow-ups, and producing minutes where required.
 
What you'll need:
• Experience providing EA/Business Manager support at the Group Executive Committee level or NED/Board members

• Strong organisational and diary management skills, paired with a passion for structure
• Ability to handle a high volume of work with a sense of urgency
• Strong adaptability and flexibility
• Commercial awareness and understanding the company's strategy, objectives, priorities, and performance
• Excellent understanding of the interactions between people, processes and the employee lifecycle
• Strong relationship management skills and an ability to work comfortably at all levels, including ExCo, Board & Company Secretary
 
Ways of Working :
Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. This role will be expected c. 3-4 days per week in our central London office, near Monument (Bank Station).  
   
Benefits:
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
• 9% employer contributed pension
• Generous annual leave entitlement

• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more
 
Life at DLG:  
Direct Line Group is an equal opportunity employer. We value diversity and we’re committed to making DLG a truly inclusive place to work. We recognise and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.
 
We know you’re more than a CV, and the things that make you, you, can bring real potential to DLG. If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you!
 
Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that’s varied, distinct and exciting. Visit directlinegroupcareers.com

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