Jobs at Direct Line Group

The Actuarial Pricing Analyst will provide technical support for pricing, manage data quality, produce reports, and collaborate with various teams for PBE and POS projections in commercial lines of insurance.

The role involves providing legal supervision and technical support in personal injury claims, ensuring compliance and quality in legal services, and fostering team development.

As a Customer Liaison Advisor, you will handle customer queries, convert referrals into customers, provide information, and manage expectations. Your role involves excellent communication and customer service skills.

The Pricing Deployment Specialist will support pricing strategy by implementing changes in rating software, ensuring compliance, and contributing to documentation and efficiency improvements.

As a Control Room Advisor, you will manage breakdown and rescue situations, ensuring effective communication between teams and customers, coordinating resources, and maintaining accurate records.

As a Motor Damage Defendant Litigator, you'll manage complex litigated claims, ensuring compliance and delivering effective outcomes while communicating transparently with customers.

The Trading Manager will drive business growth and customer retention by managing P&L, collaborating with key stakeholders, and analyzing trading performance to inform decision-making.

Run price optimisation in Radar, identify market opportunities, propose and test price changes, embed test-and-learn, conduct post-implementation reviews, manage portfolio/mix, provide inputs to planning and reforecasts, and engage stakeholders while ensuring governance and regulatory compliance.

The Technical Claims Consultant will manage complex liability claims, conduct investigations, collaborate on legal matters, negotiate settlements, provide expert advice, and support continuous improvement in claims processing.

Deliver pricing analysis, risk pricing, trading and insight reports; run price optimisation, test rate changes, monitor KPIs, and support pricing projects and architecture.

As a Commercial Manager - Digital, you'll drive the commercial success of digital customer journeys, develop strategic plans, and collaborate with cross-functional teams to enhance performance and customer satisfaction.

The CRM Activation Consultant will deliver data-driven customer communications and optimize campaigns using Braze, ensuring compliance and stakeholder collaboration.