Executive assistant to COO (Commercial Chief Operations Officer) EMEA

Executive assistant to COO (Commercial Chief Operations Officer) EMEA

Make your mark in AIG

AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

How you will create an impact

The ideal candidate will expertly navigate interactions with all levels of internal and external stakeholders, including partners, regulators, and government agencies, maintaining the highest standards of professionalism and confidentiality, with flexibility to be adapted to varying time zones as needed.

About the role

What you need to know:

• Enables senior executives to focus on strategic priorities, client relationships, and business growth by managing administrative and logistical responsibilities.

• Streamlines daily workflows, meeting coordination, travel arrangements, and expense management, ensuring time and cost optimization.

• Supports preparation of presentations, reports, and business reviews for leadership, Board, and regulatory meetings.

• Coordinates communication between leadership, underwriting, operations, and support functions, ensuring alignment and timely follow-up on strategic initiatives.

• Confidentiality & Governance

• Manages sensitive information related to clients, financial results, and organizational strategy with discretion.

• Ensures compliance with corporate policies, data protection, and internal controls.

• Acts as the primary liaison between the executive office and internal/external stakeholders, including brokers, clients, and regional teams.

• Facilitates effective communication and meeting cadence across departments and time zones.

Job Profile - Requirements and skills - What we’re looking for:

• Extensive experience supporting senior executives, preferably in a large, multi-national environment

• Fluency in both Spanish and English

• Bachelor’s Degree preferred, or equivalent work experience

• Proven discretion, and demonstrated ability to assume autonomy and use independent judgement

• High resilience and adaptability in dynamic environments

• Detailed knowledge of MS Office software including Word, Excel, and PowerPoint

• Advanced ability to prioritize tasks and work with minimal supervision in a fast-paced environment

• Dependable, proficient in multitasking and extremely detailed oriented

• Ability to provide support with a highly specialized knowledge of administration, clerical, and managerial functions while maintaining confidentiality 

• Excellent organizational, time management, written and verbal communication skills

• Working Knowledge of SAP, Concur, Ariba, SharePoint, Fieldglass, and Confluence

• Good communication and interpersonal skills

• Cross Functional Collaboration and Teamwork

• Client Focus and Solution Orientation: Problem Solving

• Challenging with humility

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Ready to apply? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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