In a regulated financial environment, Exchange Control is more than compliance — it is strategic risk management.
We are seeking an experienced Exchange Control Manager to oversee all foreign currency inflows and outflows, ensuring full compliance with regulatory requirements while supporting commercial growth. This role is critical in maintaining the organisation’s authorised dealer status and safeguarding its reputation.
If you are a regulatory expert with strong banking knowledge and leadership capability, this is an opportunity to operate at the centre of financial governance and cross-border operations.
The Role PurposeTo manage exchange control compliance, mitigate foreign currency risk, and ensure all cross-border transactions are conducted in strict accordance with regulatory frameworks.
What You Will OwnRegulatory Compliance & GovernanceEnsure full compliance with exchange control regulations and central bank directives
Oversee foreign currency transactions, international payments and investments
Develop and maintain internal exchange control policies and procedures
Monitor and mitigate regulatory and operational risks
Act as primary contact with regulatory authorities
Manage inspections, audits and reporting submissions
Escalate and manage regulatory findings and remediation plans
Approve foreign exchange applications in line with policy
Ensure accurate and timely exchange control returns
Oversee daily exchange control operations and transaction reviews
Provide expert guidance on cross-border transactions
Identify potential compliance gaps and implement corrective actions
Provide advisory support on regulatory implications of business initiatives
Ensure controls are robust and sustainable
Lead and develop the Exchange Control team
Provide executive-level reporting and insights
Support business growth while balancing regulatory obligations
Degree in Finance, Banking, Accounting or related field
5–10+ years’ experience in exchange control or international banking
Strong knowledge of local exchange control regulations
Experience engaging directly with regulators
Strong analytical, numerical and risk management skills
High integrity and attention to detail
Ability to work under pressure in a regulated environment
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
