Head Exchange Control

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Harare, ZWE
In-Office
Fintech • Payments • Financial Services
The Role
Safeguard Cross-Border Integrity. Lead Regulatory Excellence.

In a highly regulated financial environment, Exchange Control is not just a function — it is a strategic safeguard for the organisation.

We are seeking a seasoned and authoritative Head of Exchange Control to lead compliance, policy governance and operational oversight relating to foreign currency inflows and outflows within the DTMFI framework. This role is a regulatory requirement aligned to the Authorised Dealer license and plays a critical role in protecting the institution’s license, reputation and operational integrity.

If you are an experienced international banking professional with deep knowledge of Zimbabwe’s Exchange Control regulations and the confidence to engage directly with regulators, this is a high-impact leadership opportunity.

The Role

The Head of Exchange Control is accountable for ensuring that all foreign currency transactions, cross-border payments and foreign investments comply with Zimbabwean regulatory requirements.

You will provide strategic leadership, regulatory liaison and operational oversight, ensuring the organisation maintains full compliance while supporting business growth and international operations.

What You Will OwnRegulatory Compliance & Risk Oversight
  • Ensure all international payments and foreign currency transactions comply with Zimbabwe Exchange Control regulations

  • Monitor operational risks relating to foreign currency inflows and outflows

  • Approve foreign exchange applications in line with regulatory frameworks

  • Safeguard the organisation against regulatory breaches and financial penalties

Strategic Policy Leadership
  • Develop, implement and continuously review Exchange Control policies

  • Align internal policies with national regulatory changes and best practice

  • Embed a strong compliance culture across the organisation

Regulatory Liaison
  • Act as the primary liaison with the Reserve Bank of Zimbabwe (RBZ)

  • Manage on-site and off-site regulatory inspections

  • Escalate material compliance issues to executive leadership

  • Maintain strong, credible relationships with regulatory authorities

Operational Oversight
  • Direct the day-to-day operations of the Exchange Control function

  • Ensure accurate processing of cross-border transactions

  • Oversee foreign exchange reporting and returns

  • Ensure operational efficiency while maintaining strict regulatory adherence

Reporting & Advisory
  • Oversee accurate submission of Exchange Control returns

  • Provide expert advisory support to executive management

  • Guide business units on regulatory implications of new initiatives

  • Identify regulatory risks and propose mitigation strategies

What You BringQualifications & Experience
  • Grade 12 (Essential)

  • Bachelor’s Degree or Advanced Diploma (Essential)

  • Minimum 7 years’ experience in International Banking and Exchange Control

  • Deep expertise in Zimbabwe Exchange Control regulations

Technical Expertise
  • Advanced knowledge of international banking operations

  • Advanced understanding of foreign currency regulatory frameworks

  • Strong analytical and numerical capability

  • Ability to interpret and apply complex regulatory requirements

Leadership & Personal Attributes
  • Strong leadership and decision-making capability

  • High integrity and ethical standards

  • Meticulous attention to detail

  • Ability to work under pressure in a regulated environment

  • Strong communication and stakeholder engagement skills

  • Self-motivated and target-driven

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

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The Company
Cape Town
1,862 Employees
Year Founded: 2004

What We Do

Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.

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