Examination Administration Executive

Job Title:          Executive, Examination Administration

Reports To:      Manager, Examination Administration

MoR:                Dean, Academic

Unique Value Add: 

Execute day-to-day operations of the Examination Administration (EA) department; recommend improvements to EA processes.

Work Theme:   Quality with time span up to 3 months

Accountabilities:

• Regulatory Compliance: Support the implementation of regulatory standards and controls within EA processes.

• Examination Administration: Plan and execute activities necessary to support the smooth administration of SIM Global Education (GE) examinations.

• Audits: Ensure readiness of documentations to support all internal and external audits on EA department.

• Records Keeping: Maintain examination records in accordance to established EA processes.

• EA Policies and Procedures: Provide and compile inputs to the review of EA policies and procedures to meet operational/annual review requirements.

• Continuous Improvement and Innovation: Recommend and implement improvements to EA processes to address new business requirements/user experience and in achieving operational efficiency.

• Budgeting: Monitor and manage the annual budget of EA department for budget items assigned by Managerial Leadership.

• Mentorship: Provide on-the-job training and guidance to team members.

• Examination Board Support: Execute activities needed to generate reports and analysis of examination results/statistics.

Authorities: Role Types

1. Managerial leader:

Not Applicable. 

2. Cross-functional roles:

TIRR towards:

• Service-giving (assessment administration, certificate and transcript samples, co-assessor involvement and institute-wide activities)

• Coordinating (EB matters)

TIRR from:

• Advisory (corporate services, programme assessment-related requirements, regulatory compliance requirements)

• Service-getting (corporate services, invigilation support, controlled documents distribution, assessment-related communication to students)

• Coordinating (strategic planning, budget, audits and regulatory submissions, and GE policy and procedure management)

• Auditing (group internal audit and GE internal assessment)

3. Role Relationships:

Advisory:

To: Null

From: Academic; Brand, Marketing & Communications; Campus Infrastructure & Services; Digital Solutions, Platform & Infrastructure; Corporate Finance; Human Capital; Higher Education & Quality Assurance

Service:

To: Academic; Academic Partner Development & Management; Brand, Marketing & Communications; Campus Infrastructure & Services; Higher Education & Quality Assurance

From: Brand, Marketing & Communications; Campus Infrastructure & Services; Digital Solutions, Platform & Infrastructure; Corporate Finance; Global Education; Human Capital

Monitoring:

To: Null

From: Null

Coordinating:

To: Global Education; Academic; Higher Education & Quality Assurance

From: Campus Infrastructure & Services; Corporate Finance; Human Capital; Digital Solutions, Platform & Infrastructure; Higher Education & Quality Assurance

Auditing:

To: Null

From: Internal Audit; Higher Education & Quality Assurance

Prescribing:

To: Null

From: Null

JOB REQUIREMENTS

Academic Education

Minimally a bachelor's degree.

Work Experience

• At least 2 years of relevant working experience in higher education.

• Proven track records of collaborating with team in achieving results.

Professional Education/License (if any)

Not applicable.

Skills

• Proficient in mentoring team members.

• Good communication and interpersonal skills.

• Proficient in utilising digital tools to enhance work effectiveness.

Personal Attributes

• Ability to plan, organise and time manage under pressure.

• Independent and resourceful; collaborate effectively with others to achieve goals.

• Meticulous and process-oriented.

• Good learning agility; constantly recommend improvements and capable of adapting to evolving job requirements.

We regret that only shortlisted candidates will be notified.