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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Global Events Senior Manager
Why We Have This Role
We’re investing in this role to elevate the impact and efficiency of our global event programs. This position exists to lead the end-to-end planning and execution of high-profile events, ensuring they align with strategic business objectives and deliver exceptional attendee experiences. As we scale our Events Center of Excellence, this role will be key in optimizing cross-functional collaboration, and standardizing processes that drive operational excellence. By integrating cutting-edge event technology and collaborating across marketing, sales, and operations, this leader will help us innovate how we engage customers, generate demand, and showcase the power of the Qualtrics brand on a global stage.
How You’ll Find Success
- You take initiative and drive programs forward with autonomy—leading cross-functional alignment, anticipating needs, and ensuring flawless execution from planning through post-event analysis.
- You adapt quickly in fast-paced, evolving environments
- You bring operational excellence to every stage of the event lifecycle—optimizing logistics, budget management, and vendor coordination to improve efficiency and elevate attendee experience.
- You expertly manage complex events, juggling multiple programs, timelines, and stakeholders while maintaining meticulous attention to detail and delivering high-quality experiences.
- You are a strategic communicator and trusted collaborator—aligning internal stakeholders, executive sponsors, and external partners to deliver cohesive, brand-aligned programs.
- You are growth-oriented and feedback-driven, constantly seeking ways to sharpen your event marketing strategy, scale impact, and mentor junior team members.
How You’ll Grow
- Contribute to the strategy and execution of large-scale, high-impact events, sharpening your expertise in end-to-end program management, stakeholder alignment, and cross-functional leadership.
- Play a key role in shaping and scaling a newly established Events Center of Excellence, helping to define frameworks, processes, and best practices that drive organizational consistency and excellence.
- Collaborate with a network of internal teams, agency partners, and vendors—expanding your influence and sharpening your leadership capabilities through high-level collaboration.
Things You’ll Do
- Oversee end-to-end planning and delivery of global events and drive important components of Qualtric’s flagship event
- Oversee vendors, contractors and agencies in the planning and execution of all event logistics including venue management, food and beverage, audio visual, security, etc.
- Drive the creation of event strategies working with cross-functional stakeholders in marketing, sales and other departments to ensure events meet business objectives
- Contribute to the integrated marketing campaigns for events, collaborating on driving registrations, enabling the sales team, reporting and tracking success metrics
- Oversee event technology, including but not limited to pre-event registration, onsite registration, mobile apps, meeting scheduling and integrations, collaborating with event tech vendors and the marketing ops team
- Play a pivotal role in building an Events Center of Excellence by developing and driving the adoption of scalable guidelines, streamlined processes, best practices, and standard operating procedures that elevate execution across the organization
- Compile, and enlighten potential opportunities for new event programs
- Develop and execute novel event approaches to drive customer engagement through events
What We’re Looking For On Your Resume
- 6+ years of professional event marketing experience, ideally within a tech company or fast-paced environment.
- Hands-on experience with planning and execution for a variety of events such as customer-facing conferences, executive events, roadshows, third party events and internal events such as Sales Kickoffs (SKOs).
- Experience working functionally - especially with sales, customer success, sales enablement and field marketing teams
- Experience working within an integrated marketing model
- Experience developing, analyzing and tracking marketing success metrics
- Proven ability to thrive in high-volume, fast-paced environments, managing multiple priorities with strong organization and attention to detail.
- Experience in Salesforce, proficient in Slack and Google Workspace tools (Gmail, Calendar, Sheets, Docs), experience with Tableau is a plus
- Experience using event technology platforms such as Cvent, Eventbase, Rainfocus, or Splas
What You Should Know About This Team
- Supportive environment with opportunities to work both autonomously and collaboratively
- Fun, inviting, and inclusive work environment
- This team is made up of passionate, kind, and smart people who exemplify what it means to be a team
Our Team’s Favorite Perks and Benefits
- Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
- 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
- On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.
Washington State Annual Pay Transparency Range
$115,000—$210,000 USD
What the Team is Saying
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities.
Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
