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The EUC Leader oversees the design, implementation, and management of end-user computing solutions across the organization. This role requires a strategic thinker with deep technical expertise and leadership skills to manage a distributed team of EUC professionals. The EUC Lead collaborates with IT leadership to align EUC initiatives with business objectives, ensuring secure, efficient, and reliable endpoint solutions.
Key Accountabilities/Deliverables:
Leadership & Strategy
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Lead and mentor a distributed team of EUC professionals, fostering a culture of innovation and continuous improvement.
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Align EUC initiatives with organizational goals and IT strategies.
EUC Solutions & Endpoint Management
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Oversee deployment and lifecycle management of desktops, laptops, mobile devices, and VDI solutions.
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Ensure endpoint security, compliance, and optimization through best practices and tools.
User Support & Executive Services
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Provide high-level support for end users, resolving complex technical issues.
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Deliver white-glove support for C-suite executives, ensuring seamless experiences across all devices and services.
Performance Monitoring & Process Improvement
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Track key performance indicators (KPIs) and use data-driven insights to optimize EUC solutions.
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Maintain and enhance EUC documentation, workflows, and service standards.
Team Development & Training
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Mentor and develop EUC team members, providing ongoing training to keep up with evolving technologies.
Technical Knowledge and Understanding:
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Proficiency in Microsoft Intune, JAMF, Windows 10/11, macOS.
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Familiarity with endpoint security tools (Microsoft Defender, Qualys).
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Knowledge of ITIL processes and Jira Service Desk.
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Scripting experience (PowerShell, Python) for automation and troubleshooting.
Experience:
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Bachelor’s degree in IT or related field preferred.
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10+ years of IT experience, with 5+ years in EUC leadership.
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Expertise in EUC solutions, endpoint management, and security best practices.
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Experience with VDI solutions (Azure Virtual Desktop, AWS Workspaces, VMware Horizon, Citrix).
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Strong communication and leadership skills.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
#LI-Onsite
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
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What We Do
Core Specialty, through its subsidiary insurers, offers a diversified range of property, casualty, and marine insurance products for small to mid-sized businesses.
We have the capital to take on risk, the underwriting talent in place, decisive leadership team, infrastructure, and a proven track record of making things happen – fast!
When you’re ready to solve your toughest insurance needs, we’re ready to get it done for you.
We free customers up to focus on their business by taking the load of complicated specialty insurance off their hands.
We break down the walls of bureaucracy to provide optimal underwriting solutions for brokers.
We’re ready, equipped, and motivated to get the job done, efficiently and professionally, by empowering experts with what they need to move quickly on behalf of customers and their brokers.
Our specialty focus is the essential part of our identity.
It is at our core
