Role/Title: ServiceNow HRSD Architect
Location: Remote
Role Overview:
- Experience with SN HRSD design, architecture, and implementations with a fair understanding of ServiceNow HRSD model, plugins, and accelerators.
- Hands-on development experience on HRSD platform
- Design and modify ServiceNow forms, workflows, scripts, transform maps, reports, dashboards, and business rules.
- Configuring HRSD portals.
- Experience in multiple ServiceNow implementations
- Lead the configuration of ServiceNow instances.
- HR Case Management Implementation: Configuring and enhancing HR ServiceNow case management processes to improve employee experience.
- Collaboration: Partner with ServiceNow HR product owners, HR business users, and IT applications teams to deliver global employee experience solutions.
- Data Integration: Development and support of ServiceNow HR applications and integrations with third-party tools/applications
- Workflow Development: Develop and modify ServiceNow workflows/flows, forms, lists, business rules, UI components, record producers, catalog items, Agent workspace and tables.
- Web Services Integration: Experience with web services integration (REST, SOAP, WSDL).
- Monitoring and Reporting: Monitor health, usage, and compliance of ServiceNow. Creating reports and dashboards.
- Problem-Solving: Solve complex problems in a dynamic and agile environment.
- Strong experience in ACLs , integrations and HR COEs
- Strong in scripting, problem-solving, debugging, and testing skills.
- Well versed with creating Technical design documents, conducting POC, Code Reviews in line with best practices, strong client communication skills
- Must be CSA Certified and possess knowledge of Employee Center portals.
- Must have CIS-HR Certification.
- Knowledge of HR related processes like Employee onboarding, background checks, candidate promotions.
- Following best practices of ServiceNow.
Skills Required
- Experience with ServiceNow HRSD design, architecture, and implementations
- Hands-on development experience on HRSD platform (forms, workflows, scripts, transform maps, business rules)
- Configure and enhance HR Case Management and HRSD portals
- Experience in multiple ServiceNow implementations and leading instance configuration
- Development and support of ServiceNow integrations with third-party tools
- Web services integration experience (REST, SOAP, WSDL)
- Strong experience with ACLs, integrations, and HR COEs
- Strong scripting, debugging, testing, and problem-solving skills
- Must be CSA Certified (ServiceNow Certified System Administrator)
- Must have CIS-HR Certification
- Knowledge of Employee Center portals
- Knowledge of HR processes (onboarding, background checks, promotions)
- Experience creating technical design documents, conducting POCs, and performing code reviews
- Experience creating reports and dashboards and monitoring ServiceNow health and compliance
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
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