Escrow Assistant

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Juneau, AK, USA
In-Office
20-27 Hourly
Entry level
Insurance • Real Estate
The Role
Supports escrow transactions by opening orders, entering closing statement information, preparing closing documents, assisting with disbursements, and following up with customers and team members. Communicates professionally, learns escrow requirements and software systems, maintains accurate records, and helps ensure transactions progress efficiently. The employer will train candidates with strong organizational, customer service, communication, and problem-solving skills.
Summary Generated by Built In
Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoEscrow Assistant | Juneau, Alaska
Full-time • In office five days per week • Will train the right person
Build a career—not just find your next job. Join First American Title’s Juneau office, where you’ll learn alongside an experienced, supportive team that takes pride in delivering exceptional service and winning together. We’re looking for someone eager to learn, ready to contribute, and interested in building a long-term career.

What You’ll Do

  • Support the escrow process, including opening orders, entering closing statement information, preparing closing documents, and assisting with disbursements and follow-up.

  • Communicate regularly with customers and team members to keep transactions moving and provide an excellent customer experience.

  • Learn to interpret agreements and understand requirements related to escrow closings.

  • Use a variety of software applications and technologies to support accurate, efficient transactions.

What You’ll Bring

  • A customer-first mindset, a positive attitude, and a strong work ethic.

  • Clear, professional verbal and written communication.

  • Strong organizational skills, attention to detail, and a willingness to ask questions, solve problems, and learn.

  • A team-oriented approach and the drive to help customers—and your teammates—succeed.

  • Familiarity with Microsoft Office and the ability to learn new systems.

  • A high school diploma or equivalent.

Two or more years of escrow-related experience is preferred, but not required. We’re willing to train someone who brings the right mindset and a genuine interest in the work.

Ready to learn, contribute, and grow with a great team? Apply today!

Pay Range: $20.31 - $27.09 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Skills Required

  • Customer-first mindset, positive attitude, and strong work ethic
  • Clear, professional verbal and written communication
  • Strong organizational skills and attention to detail
  • Willingness to ask questions, solve problems, and learn
  • Team-oriented approach and commitment to customer and team success
  • Familiarity with Microsoft Office and ability to learn new systems
  • High school diploma or equivalent
  • Two or more years of escrow-related experience

First American Title Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.

  • Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
  • Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
  • Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.

First American Title Insights

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The Company
HQ: Grand Rapids, MI
13,104 Employees
Year Founded: 1889

What We Do

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).

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