In this role you will work in a dynamic, fast-paced setting managing our Escrow team in a variety of ways including branch operations management, market share growth and aligning business unit goals. This position plays a key role in maintaining the overall success of the branch and our First American brand in your local market.
This position will be based in Naples, FL. Travel will be required to support operations across Southwest Florida.
What You’ll Do
- Drive the strategic direction, the operations and revenue generation for branches and key accounts within a defined geographic area
- Act as a neutral third party between buyers and sellers during real estate sales
- Manage funds and processes real estate transactions
- Align branch goals with business unit goals
- Maintain client base and resolves escalated issues; answers questions and provides guidance regarding products, services, policies, or specific transactions
- Perform duties of an Escrow production position
What You’ll Bring
- 6+ years of directly related escrow officer experience
- 3+ years demonstrated leadership experience
- Results oriented with strong time management, team performance, and project management skills, and must be highly organized and driven to succeed
- Strong leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential
- Excellent written and verbal communication skills
- Customer service focus – passion for promptly responding to customer needs. Values and solicits customer feedback to improve service
- Teamwork - contribute to building a positive team spirit and exhibits objectivity and openness to others' views, living our values
- High school diploma or equivalent
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Skills Required
- 6+ years of directly related escrow officer experience
- 3+ years of demonstrated leadership experience
- Strong time management, team performance, and project management skills
- Highly organized and driven to succeed
- Strong leadership skills
- Excellent written and verbal communication skills
- Customer service focus and ability to respond promptly to customer needs
- Teamwork, objectivity, and openness to others' views
- High school diploma or equivalent
First American Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.
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Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
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Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
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Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.
First American Title Insights
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
