ERP Site Technology Lead

Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Responsible for managing ERP system practices and stability. Leads the implementation of new solutions and provides oversight for system performance that enables business partners to accomplish objectives.

ESSENTIAL FUNCTIONS

• Utilizes expertise with Infor LN CloudSuite to define, design, and implement solutions that meet business requirements.

• Apply experience gained on ERP projects to identify opportunities for improving integrations and reducing the need for support.

• Takes a lead role and work with business partners to develop and execute strategies and project plans.

• Represent manufacturing site technology needs and interests when engaging with other MillerKnoll teams.

• Guide business and technology team members to adopt best business process practices when implementing system changes.

• Analyze and document current state ('As-Is') and future state ('To-Be') processes in line with project scope.

• Assess implementation impact, identify contingency plans, and outline conversion specifications.

• Develop estimates, establish "rules of engagement," and drive project plan execution.

• Review and manage upgrades, cutover plans and implementation schedules with other teams.

• Supervise data conversions, participate in training in an advisory role, and oversee completion of all required documentation.

• Develop software selection criteria and lead the selection process for integrated applications.

• Perform additional responsibilities as requested to achieve business objectives

ADDITIONAL ESSENTIAL FUNCTIONS

• Responsible for site technology financial planning and oversight

• Supervise process compliance for change management and security

• Manage application lifecycle and roadmap planning in partnership with the MillerKnoll Enterprise Application team

EDUCATION/EXPERIENCE

Bachelor's degree or equivalent experience typically obtained by working a minimum five years in an IT environment.

Minimum five years of professional information systems work, including an understanding of hardware and software technology, and development methodologies.

LICENSES AND CERTIFICATIONS

N/A

SKILLS AND ABILITIES

• Successful experience implementing Infor LN CloudSuite working with an implementation partner, internal project team, and corporate leadership.

• Capable of understanding the needs of executive teams as someone who has extensive knowledge of ERP functionality in order to create a system that optimizes business processes.

• Professional experience across the delivery landscape, including development, deployment, and support. DevOps preferred.

• Ability to view opportunities and solutions from a broad, long-term perspective.

• Broad understanding of business processes, information flow, and related systems.

• Deep understanding of business processes for discrete manufacturing, supply chain, and shipping processes.

• Understands architecture and processes required to support back office shared service models/ownership

• Demonstrated ability to communicate information, ideas, procedures, and processes in a logical sequence at an appropriate level.

• Excellent interpersonal skills. Effectively deal with the challenge of unfamiliar tasks and can manage ambiguity.

• Accurately scope out length and difficulty of work packages.

• Must have travel flexibility for future Infor LN CloudSuite site implementations.

• Must be able to perform all essential functions of the position with or without reasonable accommodations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to perform all essential functions of the position with or without reasonable accommodations.

Who We Hire?
Simply put, we hire everyone. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].