What Our Sales Engineers Enjoy Most About the Role
- Expert Communication: Articulate complex topics and abstract concepts to diverse audiences in any professional setting.
- Client Discovery Support: Partner with Account Executives to navigate client technical discovery and account planning processes.
- Innovative Solution Design: Craft intricate voice and data network solutions, collaborating with Engineering for topologies and specifications.
- Proposal and Pricing Review: Ensure proposals meet client needs and manage solution pricing and IRR submissions for Finance approval.
- Technical Proposal Presentation: Demonstrate integration of Spectrum Enterprise products into customer networks and conduct essential site surveys.
- Post-Sale Support and Training: Provide comprehensive documentation and training to installation teams, addressing complex queries.
- Industry Insight and Compliance: Stay updated on telecom trends, aid in product development and uphold policy compliance during presentations.
Working Conditions
Normal office environment: This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.
Required Qualifications
- Education
- Bachelor's degree or equivalent technical training in a related field
- Experience
- 5 years of technical sales experience in the telecom industry, supporting large enterprise customers
- Technical Skills
- Proficient in WAN solutions, data security (Firewalls, VPNs, DNS), voice networking (SIP, VoIP) and routing/switching protocols (BGP, OSPF)
- Skilled in using MS Visio, Word, Excel and PowerPoint
- Skills & Abilities
- Strong multitasking and leadership skills to drive sales results
- Excellent communication, both verbal and written for articulating complex solutions
- Consultative approach to customer solutions and long-term relationship building
- Experience mentoring junior engineers and participating in RFI/RFP processes
Preferred Qualifications
- Degree focused on IT or Telecommunications Engineering Technology
- Certifications in networking, WAN, voice communications and network security (e.g., Cisco, Fortinet)
- Ability to present service designs emphasizing value and benefits
- Five years in voice/data communications roles, strategic account positioning and RFP strategy development
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SEN215 2025-56285 2025
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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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