At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Enterprise Sales 2 - Providers (West)
Why We Have This Role
The Healthcare Provider industry is at a pivotal intersection of patient outcomes and experience management. Qualtrics is poised to be the organization that ushers in the next level of maturity in the category of Experience Management (XM) for the world’s leading health systems, hospitals, and clinics. This is a rare opportunity to lead the acceleration of a high-priority vertical in the enterprise XM category. You will have the greenfield opportunity to carve out strategic territories and help shape our go-to-market strategy, but you will do so backed by the undisputed market leader.
How You’ll Find Success
Strategic Orchestration: You view your territory as a business. You effectively quarterback a cross-functional team, leveraging dedicated Industry Scientists, Engineers, and Operations Experts to structure and close complex deals. This is an individual contributor role that will succeed by leading teams through influence.
Vertical Fluency: You move beyond features and functions to align XM with critical C-level healthcare initiatives such as improving patient experience (e.g., HCAHPS), reducing care team burnout, and optimizing clinical and operational effectiveness.
Operational Rigor: You treat sales as a science, utilizing methodologies (MEDDIC/MEDDPICC) to forecast accurately, build a sustainable 4x pipeline, and deliver consistently on financial growth targets (quota) for new and expansion business.
Client Planning: Create comprehensive client plans that outline strategies for achieving client objectives and financial growth targets.
How You’ll Grow
Meritocratic Progression: We have a structured, transparent promotion path based on performance, not tenure.
Qmobility: Success in this role opens doors to leadership, vertical management, or other functional areas within Qualtrics globally.
Wealth Creation: Competitive base salary, uncapped commissions, and aggressive accelerators for over-performance.
Things You’ll Do
Strategic Relationship Management: Serve as the overall strategic relationship manager for the client and be responsible for retaining existing client revenue through outstanding relationships at all levels, especially within the C-suite.
Acquire & Expand: Analyze client needs and market trends to identify opportunities for growth and expansion within the client and/or territory. Drive revenue growth by landing new strategic logos and expanding our footprint within existing Provider accounts.
Present & Propose: Prepare and deliver compelling sales presentations and product demonstrations. Create and present detailed sales proposals tailored to the specific needs of healthcare clients.
Complex Negotiation: Negotiate terms of sales agreements to maximize revenue and profit, skillfully navigating the procurement, legal, and security landscapes typical of the healthcare industry.
Cross-Functional Partnership: Work cross-functionally across Qualtrics, specifically partnering with Client Success, Implementation, and Advisory teams, to fulfill the client value proposition and address client needs/concerns.
Product Mastery: Gain and maintain a comprehensive understanding of the entire product portfolio (features, benefits, use cases) and understand how Qualtrics compares to competitors' offerings. Participate in all required training sessions, workshops, and webinars.
CRM Administration: Maintain up-to-date records of all sales activities and client interactions in the Customer Relationship Management (CRM) system (Salesforce).
Experience: 7+ years of enterprise closing sales experience.
SaaS Acumen: Full-cycle Enterprise sales experience with familiarity of sales methodologies (MEDDIC/MEDDPICC) and CRM hygiene. SaaS solutions experience highly preferred.
Industry Knowledge: An understanding of the unique opportunities and challenges within the healthcare provider space.
Core Skills: Excellent interpersonal, communication, listening, and presentation skills. Strong relationship-building skills and demonstrated organizational qualities.
Validated Winner: Must be results-driven with a solid working knowledge of strategic planning, execution of strategy, and business development. Bachelor’s degree or higher.
- We have grown our Enterprise Sales team to respond to overwhelming client demand.
- We are a group of intelligent, intense, and collaborative professionals who celebrate collective wins as much as individual achievements.
- We operate with the agility of a startup, moving fast to capture market share but with the resources of an enterprise organization with year-on-year success.
- If you are looking for a role where you can have a tangible impact on the trajectory of a vertical while accelerating your own career, this is the place.
- Salary + Uncapped Commissions and Accelerators
- 100% Performance based promotions -- not politics or tenure
- Culture - Incredible work environment - you can wear jeans and bring your dog to the office, anytime
- Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
- We offer private health insurance, annual experience bonus, wellness stipend to allow you to focus on yourself each quarter, and much more
- The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.
Skills Required
- 7+ years of enterprise closing sales experience
- Full-cycle enterprise sales experience
- Familiarity with MEDDIC or MEDDPICC sales methodologies
- CRM hygiene and accurate sales activity tracking
- Understanding of healthcare provider industry opportunities and challenges
- Excellent interpersonal, communication, listening, and presentation skills
- Strong relationship-building and organizational skills
- Results-driven experience with strategic planning, strategy execution, and business development
- Bachelor's degree or higher
- SaaS solutions experience
What the Team is Saying
Qualtrics Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Distinctive lifestyle perks such as an annual wellness reimbursement, an annual Experience Bonus, and short work-from-anywhere flexibility are frequently highlighted. Feedback suggests these additions provide tangible value beyond the core package.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and a substantial employer contribution toward premiums. Feedback suggests medical, dental, and vision offerings are a consistent strong point.
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Parental & Family Support — Family-building resources include fertility support plus adoption and surrogacy reimbursement, paired with parental leave programs and return-to-work transition support. Feedback suggests these programs feel inclusive and materially supportive for growing families.
Qualtrics Insights
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
