Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
What is the role
As an Enterprise Applications & Automation Specialist, you will support and enhance New Era Technology's core business applications while driving AI-powered automation initiatives. This role combines enterprise application administration with hands-on automation development to improve efficiency, data quality, and business processes.
The following include but may not be limited to the responsibilities of the Enterprise Applications & Automation Specialist.
- Administer and support ConnectWise, Microsoft Dynamics 365 Business Central, and Workday Adaptive Planning.
- Manage application configuration, user access, system support, and documentation.
- Design and build workflows using Power Automate, Power Apps, Copilot Studio, and Azure AI services.
- Identify opportunities to automate manual and repetitive business processes.
- Develop AI-enabled solutions to improve productivity and operational efficiency.
- Collaborate with Enterprise IT, Security, Data, and Architecture teams on automation initiatives.
- Support user training, knowledge sharing, and continuous process improvement.
Work Set-up / Work Schedule
- Remote
- 8AM-5PM EST
Who we are looking for
Successful candidate must possess:
- 3+ years of experience supporting enterprise applications such as ERP, CRM, PSA, or financial systems.
- Experience with ConnectWise, Microsoft Dynamics 365 Business Central, or Workday Adaptive Planning.
- Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and AI tools such as Copilot Studio or Azure OpenAI.
- Knowledge of SQL, REST APIs, and system integrations.
- Strong problem-solving, communication, and stakeholder management skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Experience with Azure AI, Copilot Studio, or Microsoft Fabric is highly desirable.
- Experience in an MSP environment.
- Familiarity with ITIL or IT Service Management practices.
- Experience with AI governance and enterprise automation initiatives
What we offer
- Day 1 HMO + 1 free dependent
- Health and Wellness Reimbursement Benefits
- Sunlife Group Insurance
- Company Salary Loans
- Government contributions
- Assistance with government loan payments
- 13th month pay
- Night differentials pay
- Holiday pay (for hours worked on holidays)
- Mandated Leaves
- Work equipment provided
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
Skills Required
- 3+ years of experience supporting enterprise applications such as ERP, CRM, PSA, or financial systems.
- Experience with ConnectWise, Microsoft Dynamics 365 Business Central, or Workday Adaptive Planning.
- Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and AI tools such as Copilot Studio or Azure OpenAI.
- Knowledge of SQL, REST APIs, and system integrations.
- Strong problem-solving, communication, and stakeholder management skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Experience in an MSP environment.
- Familiarity with ITIL or IT Service Management practices.
- Experience with Azure AI, Copilot Studio, or Microsoft Fabric.
- Experience with AI governance and enterprise automation initiatives.
New Era Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Era Technology and has not been reviewed or approved by New Era Technology.
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Leave & Time Off Breadth — Time off is positioned as generous, with multiple sources pointing to roughly four weeks of PTO up front or ~28–29 days including company holidays in some U.S. roles. Time away is also described as straightforward to use and sometimes viewed as a meaningful offset to weaker cash compensation.
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Strong & Reliable Incentives — Earnings upside appears stronger in certain sales and account roles where on‑target earnings can be attractive when performance is high. Variable pay can materially lift total compensation in these roles relative to positions with mostly fixed pay.
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Flexible Benefits — Flexible work arrangements such as remote and hybrid options are commonly highlighted as part of the overall rewards experience. Flexible Spending Accounts (e.g., medical, dependent care, commuter transit) are also referenced as available in at least some contexts.
New Era Technology Insights
What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
