Enterprise Account Representative I, Spectrum Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you want to build relationships with new and existing enterprise clients through exciting and engaging sales calls? You can do that. Ready to use telesales expertise to outline beneficial combinations of fiber-based networking and managed services? As an Enterprise Account Representative at Spectrum Business, you can do that.
provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
After completing our award-winning training, you partner with clients across multiple industries over the telephone proactively pursuing new accounts while supporting existing ones. You respond to inbound calls promptly and develop tailored product solutions that resolve complex business needs. You collaborate with teams in person and digitally within an office environment.
WHAT OUR ENTERPRISE ACCOUNT REPS ENJOY MOST

• Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
• Consult with established and prospective clients over the phone to develop product solutions.
• Cultivate opportunities for upselling, incremental sales and cross-selling to increase sales.
• Respond to inbound call volume promptly in alignment with call handling metrics to ensure client satisfaction.
• Qualify leads by submitting an ROI analysis.
• Encourage client retention through coordinated efforts with multiple internal teams.

WHAT YOU'LL BRING TO SPECTRUM BUSINESS
Required Qualifications

• Experience: Sales experience working with clients.
• Education: High school diploma or equivalent.
• Technical Skills: Proficient with Microsoft Office.
• Skills: Quick learner that can confidently provide product solutions and driven by daily, weekly and monthly goals; English communication skills.
• Abilities: Positive, upbeat and collaborative team member; Dead-line driven with the ability to prioritize and organize projects.

Preferred Qualifications

• One or more years of sales experience working with clients.
• Bachelor's degree in a related field.
• Call center experience in a commission-based sales role.

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.