This is an opportunity to take a key leadership position, steering a high-caliber cross-functional engineering team within our R&D organisation. You will be responsible for defining the strategy, promoting the best practices, and ensuring high-quality, impactful delivery that directly serves our global clients.
We are seeking a proactive leader who will attend our Kraków office twice per week to foster essential collaboration and team cohesion.
The Mission: Drive High-Performance DeliveryAs an Engineering Manager, you lead the charge in defining the 'how.' Your primary goal is to ensure a balanced, high-performing team that consistently raises the bar and delivers software that exceeds the high expectations of our partners, ensuring robust security, performance, and reliability.
- Lead, mentor, and grow a best-in-class cross-functional software engineering team.
- Define the team's operating cadence, talent acquisition, and professional development strategies.
- Oversee the product roadmap, ensuring consistent, predictable, and timely delivery.
You cultivate an environment where continuous personal and technical improvement is the standard. You build trust through transparency, ensuring that when something isn't working, you speak up directly and honestly to guide self-evaluation and diagnosis. You focus on removing roadblocks and anti-patterns that impact performance, enabling everyone to grow from clear, actionable feedback.
Delivery & Engineering ManagementYou own the delivery commitment. You are empowered to make decisions quickly and keep projects moving forward without getting bogged down in endless deliberation, setting ambitious but realistic deadlines and seeing them through. You establish processes that constantly look beyond today's standards, continually elevating the quality of craftsmanship, predictability, and output to maintain our competitive edge.
Strategy & CollaborationBefore any sprint begins, you challenge assumptions and drill down to the fundamental problem we are truly solving, ensuring clarity before coding begins. You are an instrumental facilitator, breaking down silos and connecting team efforts across domains and departments to achieve shared outcomes. You take complex technical challenges and abstract them into clear, digestible, and understandable steps, making the final product intuitive and efficient for the end-user.
Required QualificationsWe are seeking a high-energy team player, always constructive and passionate about software development and delivery.
- Experience: Minimum of 2 years leading multi-disciplinary Agile development team. Experience within a product company, banking, payments, or SaaS is a plus.
- Technical Acumen: Solid prior career experience as a Software Engineer and a deep understanding of CI/CD, automated testing, release management, and tooling (Atlassian, Git).
- Agile Expertise: Proven mastery of Agile software development practices (Scrum, Kanban, or SAFe).
- Leadership Skills: Strong ability to persuade, inspire, and motivate others. You thrive in a dynamic environment, staying flexible and adaptable to rapid growth and change.
- Communication: Excellent English speaking, writing, and presentation skills, able to navigate stakeholders from team members to senior leadership.
Be part of an organization that impacts the 100+ million end-customers our global clients serve daily. We believe in providing the support and resources necessary for you to succeed.
Empowering Benefits & Perks- Professional Growth: We commit to your development with a generous €1000 EUR annual budget.
- Well-being: Comprehensive health support with the Luxmed Comprehensive Gold package.
- Office Perks (2 days/week): When in the Kraków office, enjoy complimentary lunch, breakfast, and access to physiotherapy services.
- My Benefit platform & more (life insurance, holidays subsidy, creative rights).
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.








