Engineering Manager, Platform

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
200K-240K Annually
Senior level
Beauty • Enterprise Web • Fintech • Payments • Software
AI that runs local businesses. Trusted by 125,000+ business owners.
The Role
Lead a platform engineering team responsible for tier-zero systems, identity, permissions, sessions, and messaging infrastructure. Own delivery, quality, architecture, technical debt, and team development while partnering with Product, Design, and Recruiting. Embed AI tooling into engineering workflows and build AI-powered automation to improve productivity. The role also involves hiring, mentoring engineers, making architectural decisions, and connecting platform outcomes to customer value.
Summary Generated by Built In

About Genius AI

Genius AI is building technology to help local businesses run themselves. Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking, marketing, client management, finances, staff and inventory management, and more.

Genius AI technology has saved businesses 106M in admin hours, earned them $2.0B in additional revenue, and facilitated more than 624M client touch points.

About the Role
Platform teams at Genius AI build the shared systems, services, and tooling that every product team relies on to build, ship, and scale with confidence. That leverage is what lets Genius AI's core product run as the daily operating system for 120,000+ service businesses. The platform is expanding, the agentic product is active and developing, and the standards for execution are increasing accordingly. As an Engineering Manager of a Platform team, you'll own end-to-end responsibility for engineering quality, team health, and the outcomes your team drives for the businesses we serve. This is a focused ownership role leading tier-zero systems, identity, permissions, session management, and messaging infrastructure, that every product on the platform depends on. You'll partner directly with Product and Design leaders across the teams that rely on your systems to be great.

You must be commutable to our NYC headquarters or SF office and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You'll Do

  • Own execution for your team end-to-end: delivery, quality bar, scope trade-offs, and the decisions that get things shipped without accumulating technical debt

  • Embed AI tooling into how your team builds as a default, not a suggestion, identifying where it accelerates development cycles, improves code quality, and removes bottlenecks that previously required human intervention

  • Architect the layer of AI-powered systems and tooling that makes your team disproportionately productive, not just feature-shipping, but building the automation that multiplies output

  • Partner with Product and Design from early strategy through production, bringing engineering perspective into the room before decisions are made

  • Contribute to technical direction for your area: surface platform needs and scaling challenges early, and help your team make good architectural calls

  • Develop your team: invest in its growth, stretch the high-potential, and build a team where people get better because of working there

  • Partner with recruiting to hire strong engineers, hold a high bar on every candidate, and build a team culture that retains them

What We're Looking For

  • 5+ years of software engineering experience, with at least 2 years managing a software engineering team at a high-growth technology company

  • Fundamentally changed how you build software because of AI: you use it to architect, debug, write, and review code, and you have a clear point of view on where it accelerates your team's output versus where judgment still needs to be human

  • Make decisions and move: you don't wait for full information, you set a direction, ship something, and adjust based on what you learn

  • Strong enough technical judgment to earn the trust of your team, evaluate architectural trade-offs, and give meaningful input on what gets built and how

  • Track record of developing engineers: you've invested in people's growth and can point to what they went on to do

  • Customer-centric instincts: you connect engineering decisions to outcomes for the service businesses we serve, not just to technical correctness

  • Comfortable working in close collaboration with Product and Design to define what gets built, not just how

Benefits & Perks

  • Competitive health & dental insurance options, effective on your first day of employment

  • Flexible PTO

  • In-office lunch twice per week for NYC and SF employees, plus late night dinner stipends

  • Access to Wellhub, a corporate wellness platform with discounted gym memberships, fitness classes, and mental health resources

  • Annual stipend for professional development and continued learning

  • High performers at 5 years receive a generous stipend to use however you recharge best

  • 401k benefit: employees are eligible to contribute starting day 1 of employment

  • Dependent Care FSA

  • Paid parental leave

  • Fertility and adoption benefits via Carrot and Kindbody

At Genius AI, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Genius AI is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions
If a resume or applicant is submitted to Genius AI by a third party without a signed search agreement in place, it will become the property of Genius AI and no fee will be paid, irrespective of whether the candidate is hired.

Genius AI may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.

Skills Required

  • At least 5 years of software engineering experience
  • At least 2 years managing a software engineering team at a high-growth technology company
  • Hands-on use of AI for software architecture, debugging, coding, and code review
  • Strong technical judgment and ability to evaluate architectural trade-offs
  • Track record of developing and growing engineers
  • Ability to collaborate closely with Product and Design on product definition
  • Customer-centric approach to engineering decisions

Genius AI Compensation & Benefits Highlights

  • Healthcare Strength Medical, dental, and vision coverage are offered with health and dental effective day one on at least some roles, plus mental-health resources and Wellhub access for discounted fitness and wellness options. Built In and job postings consistently present comprehensive healthcare as a core part of the package.
  • Leave & Time Off Breadth Flexible/unlimited PTO with paid holidays and sick days pairs with paid parental leave, and listings cite fertility and adoption support via Carrot and Kindbody. This mix signals broad time-off and family-building support typical of strong tech benefits.
  • Equity Value & Accessibility Company equity is included alongside base salary across many roles, signaling accessible ownership. Financial benefits also mention a Dependent Care FSA and day-one 401(k) eligibility to round out the total rewards mix.

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The Company
HQ: New York, NY
400 Employees
Year Founded: 2017

What We Do

Genius AI is building technology to help local businesses run themselves. Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From Genius AI to Reception, its products work 24/7 on busywork like booking, marketing, client management, finances, staff and inventory management, and more. Genius AI technology has saved businesses 106M in admin hours, earned them $2.0B in additional revenue, and facilitated more than 624M client touchpoints.

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Genius AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3.5 days a week
HQNew York, NY
Located in the heart of SoHo, the GlossGenius office is in an area with plenty of coffee shops, bars, restaurants, and stellar subway access.

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