Engineering Manager, Customer Growth

Sorry, this job was removed at 08:23 p.m. (UTC) on Tuesday, Jun 02, 2026
Be an Early Applicant
New York, NY, USA
In-Office
Artificial Intelligence • Marketing Tech • Mobile • Software
Attentive is the AI marketing platform for leading brands.
The Role
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

The Onsite Customer Growth team builds the features that help Attentive’s customers grow directly on their websites. Our mission is to accelerate list growth and improve conversion by delivering creative, high performing onsite experiences powered by strong engineering and intelligent AI driven optimization.

We are looking for an experienced Engineering Manager who can lead a team of backend engineers in building scalable systems that support millions of daily interactions. In this role, you will guide the technical direction of the team, foster engineering excellence, and collaborate deeply with AI, data, product, and design partners to deliver impactful, high quality products.
 
This role blends technical leadership, people management, and hands on architectural oversight, making it ideal for a manager who enjoys developing engineers while driving execution and innovation.

What You’ll Accomplish

  • Lead, mentor, and grow a high performing engineering team responsible for building the backend systems powering onsite customer growth products
  • Set the technical vision and roadmap for backend services, APIs, and data driven systems that power personalized onsite experiences at scale
  • Partner closely with AI, data, and product teams to develop intelligent capabilities that improve performance and user experience
  • Ensure the reliability, scalability, and performance of the systems that support customer growth and real time user interactions
  • Drive best practices in design discussions, code reviews, architecture decision making, and operational excellence
  • Foster a learning oriented team culture that encourages collaboration, curiosity, ownership, and continuous improvement
  • Own delivery of key product initiatives, balancing long term platform investments with near term business objectives
  • Promote clean, maintainable, well tested code and high engineering standards across the team

Your Expertise

  • 7+ years of professional backend software engineering experience, including at least two years managing or leading engineers
  • Strong proficiency in one or more modern programming languages such as Java, or Typescript
  • Experience designing and operating distributed systems, APIs, and microservice architectures at scale
  • Hands on familiarity with cloud platforms such as AWS and containerization technologies such as Docker or Kubernetes
  • Deep understanding of databases, messaging systems, or streaming technologies such as PostgreSQL, Redis, or Kafka
  • Track record of building reliable, scalable, high throughput systems that support customer facing products
  • Demonstrated ability to coach and develop engineers, drive team alignment, and create an inclusive, collaborative engineering environment
  • Strong communication and cross functional partnership skills, with the ability to work effectively with AI, data, product, and design teams
  • A mindset rooted in ownership, curiosity, and a passion for building meaningful systems that drive measurable customer impact

What We Use

  • Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
  • Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
  • Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, AirFlow, Postgres, and Redis, hosted via AWS
  • Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
  • Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $193,000 - $250,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location

#LI-MN1

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Attentive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Attentive and has not been reviewed or approved by Attentive.

  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision plans, plus a fully covered One Medical membership and mental health resources. Employer-paid options and added wellness stipends indicate strong support for physical and mental wellbeing.
  • Equity Value & Accessibility Equity grants are described as significant and a meaningful component of total compensation. Market-value cash pay paired with stock helps position overall packages as competitive.
  • Parental & Family Support Generous paid parental leave, fertility and family-forming benefits, and supports such as Milk Stork and travel reimbursement for necessary medical care are offered. These provisions signal robust support for families across different needs.

Attentive Insights

Similar Jobs

Alloy Logo Alloy

Lead Full-stack Engineer

Fintech • Information Technology • Software • Financial Services
Easy Apply
Hybrid
New York City, NY, USA
315 Employees
198K-250K Annually

Centerfield Logo Centerfield

Sales Manager

AdTech • Consumer Web • Digital Media • eCommerce • Marketing Tech • SEO
Remote or Hybrid
United States
890 Employees
65K-75K Annually
In-Office
7 Locations
1450 Employees
122K-179K Annually
Easy Apply
Hybrid
3 Locations
4405 Employees
89K-136K Annually
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
1,000 Employees
Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.

Gallery

Gallery

Similar Companies Hiring

Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account