JOB DESCRIPTION
We are looking for an Engineering Leader to lead our Sprinkler, Valve and Warehouse Solutions segments. This role will be HYBRID based out of Northbrook, IL.
RESPONSIBILITIES
- Implements and executes capacity and capability management under the guidance of the Business Manager
- Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively.
- Responsible for driving process improvements to ensure financial results are achieved.
- Typically supports local members of a team but may support remote employees in other locations.
- Drives a high performing team by managing the performance and development of team members.
- Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
- Holds team and self accountable for results, assists engineering Manager in defining goals and performance objectives and metrics to execute strategy.
- Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
- Ensures understanding of and compliance with all established policies and requirements.
- Increases customer loyalty, anticipates customer needs and provides proactive solutions.
- Gathers, shares and responds to customer feedback. Coaches and mentors employees to do the same.
- Supports sales by building relationships with customers, requiring a deep understanding of what is in pipeline, obtaining feedback on how UL can do better, what is working well and identifies actions and solutions. Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e..
- customer complaints, unusual requests, technical advice).
- Ensures quality and adherence to policies and standards requirements. Leads and/or participates in discussions to drive business initiatives through brainstorming discussions.
- Empowers and holds team accountable to find new opportunities to effectively drive growth & financial goals (revenue, profit, enterprise value, etc. ).
- Delegates Project Handlers to establish the appropriate test programs.
- Supports and guides project handlers to ensure compliance with requirements, changes in project scope or specifications and customer notifications.
- Explains UL family of company's policies, procedures and requirements, negotiates completion dates and sample requirements, and ensures an effective experience with the UL family of companies.
- May handle some projects and/or act as lead reviewer to support workflow and demand.
- Communicates and exemplifies ULs Vision and Mission.
- Leads, promotes and embraces change through self and team.
- Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
- Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
QUALIFICATIONS
- University degree (equivalent to a Bachelors degree) in Business Administration, Management, Engineering or related field plus generally five years directly related experience.
- Lean Sigma Green Belt or Lean Leadership Training, Gage R& R experience or equivalent preferred.
- Demonstrates knowledge of how decisions impact business results, working with a diverse team and planning and thinking strategically.
- Demonstrates the ability to manage employee performance using performance expectations and goals and responding to employee relations issues.
- Demonstrates the ability to lead in a Lean Sigma organization.
- Demonstrates the ability to make the complex simple and present information in a concise, relevant and powerful manner.
- Demonstrates the ability to analyze and interpret analyses, data, process documents and plans.
- Demonstrates the ability to take calculated risks and plan for contingencies.
- Demonstrates the ability to listen, learn and teach.
- Demonstrates awareness of the challenges of working in diverse cultural environments.
- Demonstrates proficiency in local language and basic English.
- Demonstrates customer collaboration, project management and business acumen skills.
What you will experience working at UL:
Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
Total Rewards: The salary range for this position is based upon years of experience that is commensurate with the level of the position. All employees at UL Solutions are eligible for annual bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.
#LI-HYBRID
#LI-AH1
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Our buildings don't just shape our skylines - they provide the backdrop to our lives. And knowing they're safe matters. We've been helping to create safer structures since 1894, bringing together more than a century of expertise with innovative new technologies to make sure both people and property are secure. As more people have to deal with extreme weather, we're on hand to test products and building materials to increasingly rigorous standards. Whether we're simulating tornadoes or testing smoke alarms, the work we do on our team is used in buildings around the world to - quite literally - help save lives. Join our team and build your skills, build innovative solutions and help build a safer world.
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.