Citibank, N.A. seeks an Engineering Lead Analyst for its Jacksonville, FL location.
Duties: Serve as an engineering developer for our U.S. Personal & Wealth business. Enable integration with DevOps pipeline for (Behavior Driven Development) API, Browser, and Distributed and Mainframe regression test execution on aspects transitioning business units from ALM-QC to Zephyr Enterprise. Engineer productivity capabilities advancing the return on investment and streamlining the automation and traceability of Agile user stories across JIRA and Zephyr Enterprise platforms to ensure features are fully tested prior to production deployment. Serve as a Subject Matter Expert to ensure that functions are integrated to meet business objectives. Serve as part of a scrum team operating within an Agile methodology using JIRA and participating in agile ceremonies (standup, PI/sprint planning, retrospectives) to meet bi-weekly sprint deadlines. Provide operational support across U.S. Personal & Wealth business units using ITIL ServiceNow incident and change management to maintain 99.999% uptime availability. Perform upgrades for strategic platform in production environments including ALM Quality Center, Zephyr Enterprise, Tasktop Hub, Performance Center, and Unified Functional Test. Collaborate with dependent support teams to timely plan, execute, and validate successful upgrades. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.
Requirements: Bachelor’s degree, or foreign equivalent, in Applied Computer Science, Computer Applications, or a related field, and five (5) years of progressively responsible experience in the job offered or in a related IT occupation designing and integrating applications within the financial services industry. Five (5) years of experience must include: Providing operational support for applications including ALM Quality Center and Zephyr Enterprise ensuring timely and accurate remediations to Quality Engineering teams; Creating DevOps pipelines using Jenkins to support continuous testing; Leveraging Kubernetes containers and Selenium Grid for inline, project, and release regression testing; Integrating software applications with DevOps continuous testing; Employing ease of automation frameworks to increase productivity including publishing data into test management tools using API and verifying results using Postman; Deploying and validating new versions of test management applications to verify the integrity of business data using SQL; Performance testing upgrades using Load Runner Enterprise for other performance testing tools to validate scalability and performance reliability before deployment into production; and Utilizing Tasktop Hub to create and maintain integrations across up/down stream Jira and ALM-QC platforms providing seamless data flows to meet SDLC traceability demands. 40 hrs./wk. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #25847207. EO Employer.
Wage Range: $135,000.00 to $165,130.46
Job Family Group: Technology
Job Family: Systems & Engineering
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Time Type:
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Primary Location:
Jacksonville Florida United States------------------------------------------------------
Primary Location Full Time Salary Range:
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Jun 27, 2025------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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