Engineer II, Information Operations

Job Description:

We are seeking an experienced Engineer II to lead and enhance our cloud-first infrastructure, with advanced expertise in AWS and Azure administration, Windows Server engineering, and identity management. This role involves designing scalable solutions, mentoring junior engineers, and driving automation initiatives.Key Responsibilities

• Design, implement, and optimize AWS and Azure cloud infrastructure, including EC2, S3, VPC, IAM, Route53, Azure VMs, and networking.
• Lead administration and engineering of Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.
• Monitor system performance and availability using tools such as Amazon CloudWatch and Dynatrace.
• Develop and maintain infrastructure automation using tools such as PowerShell and Terraform.
• Troubleshoot and resolve complex infrastructure issues, ensuring SLA compliance and root cause analysis.
• Support application deployment and integration across infrastructure platforms.
• Collaborate with cross-functional teams to architect and implement secure, scalable, and resilient solutions.
• Manage identity and access using Okta, Azure AD, and SSO integrations.
• Document infrastructure designs, procedures, and provide training to team members.
• Evaluate emerging technologies and recommend improvements to infrastructure strategy.
• Mentor junior engineers and contribute to team knowledge sharing.

Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent experience.
• 3+ years of experience in systems administration, cloud engineering, or infrastructure operations.
• Advanced hands-on experience with AWS (required) and Azure (preferred) services.
• Strong expertise in Windows Server administration and automation scripting.
• Experience with identity platforms such as Okta and Azure AD.
• Proficiency in monitoring and observability tools like CloudWatch and Dynatrace.
• Understanding of networking fundamentals (TCP/UDP, HTTP/S, SMTP, LDAP).
• Excellent troubleshooting, documentation, and communication skills.
• Demonstrated ability to lead projects and mentor junior staff.

Preferred Certifications

• AWS Certified Solutions Architect – Associate or Professional.
• Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert.
• Microsoft Certified: Windows Server Hybrid Administrator Associate.
• Okta Certified Professional or equivalent.

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.