Jobs at NextGen Healthcare

Serve as primary client advocate for a portfolio of small-to-mid-market healthcare clients, driving retention, adoption, and growth. Lead cross-functional initiatives, manage governance and SLAs, conduct regular reviews, assess client health, identify expansion opportunities, and relay customer feedback to product teams.

The Sales Executive II sells products to new customers, maintains key accounts, demonstrates products, and develops sales presentations and plans.

The MLOps Engineer will streamline deployment, monitoring, and scaling of machine learning models, collaborating across teams to optimize operations and ensure reliability.

Serve as trusted advisor for a portfolio of mid-market and enterprise healthcare clients, driving retention, adoption, and expansion. Lead cross-functional initiatives, executive engagement, governance cadences, business reviews, and change management to ensure contractual delivery, value realization, and client satisfaction.

The Sales Executive drives new bookings and revenue growth by selling healthcare IT solutions, maintaining client relationships, and executing sales strategies.

The Technical Leader will drive the design and delivery of healthcare interoperability solutions, ensuring high-performance, scalable systems, while mentoring teams and managing complex challenges.

Lead Commercial Finance as strategic partner to the CRO, overseeing FP&A and commercial analytics. Drive forecasting, budgeting, GTM investment optimization, KPI frameworks, executive reporting, and team leadership to support sales and marketing performance and decision-making in a PE-backed, high-growth SaaS environment.

Act as a trusted advisor to customers, providing technical guidance, incident management, operational support, and capacity planning. Collaborate with cross-functional teams, troubleshoot hardware/software/OS issues, maintain system health, perform gap analyses, and drive improvements to ensure service reliability and customer satisfaction.

Provide advanced end-user technical support via inbound calls and email, troubleshoot complex product issues, document cases and defects in the CRM, handle escalations, create custom solutions, and follow data privacy and HIPAA compliance while working overnight shifts aligned to US office hours.

Lead planning, execution, and delivery of development programs on schedule and within budget. Define scope, milestones, resources, and budgets; coordinate cross-functional teams and project managers; track schedules and produce progress reports, recommendations, and presentations; drive process improvements and ensure successful program completion.

Supports RCM quality assurance across multiple locations by executing QA activities, sampling and auditing, analyzing performance and trends, monitoring SLAs, recommending improvements, supporting QA leadership, liaising with operations and global partners, and driving continuous improvement and compliance.

Senior executive responsible for enterprise client value realization, enablement, and strategic account ownership. Develop outcome measurement frameworks, ROI models, dashboards, and governance; drive adoption, retention, expansion, and executive engagement; lead client-facing enablement, benchmarking, and cross-functional alignment across Product, PS, Success, Sales, Marketing, and Engineering.

Senior Solution Engineer partners with sales to translate clinical and business challenges into NextGen solutions. Responsibilities include discovery (onsite/virtual), demos, RFP responses, strategic account planning, post-sales transition support, mentoring, product feedback, and creating executive-level presentations and client-facing materials. Requires maintaining certifications and domain expertise.

Lead reliability initiatives for cloud services: define SLOs/SLIs, build observability, automate reliability and recovery (IaC), coordinate incident response and RCA, mentor engineers, and drive production readiness and compliance.

The Manager, Infrastructure Operations leads a team to ensure the reliability and security of back-office server, network, and cloud infrastructure while collaborating with stakeholders for strategic infrastructure improvements.

Lead product strategy and roadmap for healthcare software in ambulatory settings. Manage and mentor product managers, collaborate cross-functionally, ensure regulatory compliance, drive user-centered innovation, and improve patient outcomes and operational efficiency.

Lead and scale the procurement function to optimize vendor spend, negotiate complex contracts (software, hardware, services), implement procurement strategy and governance, drive savings and vendor performance, build a high-performing team, and deploy systems/automation (ERP/CLM/AI) for improved spend visibility and controls.

Lead root-cause investigations and remediate recurring incidents across applications and infrastructure. Perform RCAs, drive technical solutions, automate prevention, own Expert Hub cases, mentor teams, manage problem lifecycle, and report KPIs to reduce recurrence and MTTR.

The Data Scientist will develop AI and GenAI models for healthcare, collaborate with teams, and ensure solutions meet healthcare standards while addressing challenges such as HIPAA compliance.

Manage a team of technical consultants delivering solutions to internal and external clients. Define client needs, develop implementation plans and proposals, oversee technology solution design and delivery, coordinate staffing and costs, serve as escalation point, promote development of best practices, and contribute to departmental strategy.