Jobs at NextGen Healthcare

Administer, configure, integrate, and enhance Salesforce and related enterprise applications. Gather requirements, design processes, manage data quality and security, support users, conduct testing, develop functionality, and maintain integrations across Salesforce Cloud environments. Provide end-user training, production support, reporting, user administration, and guidance to stakeholders and junior staff.

Directs product strategy and manages product managers for healthcare financial software, focusing on practice management and revenue cycle management platforms. Owns product vision, roadmaps, lifecycle, customer research, market analysis, regulatory alignment, and cross-functional delivery. Requires deep healthcare RCM expertise, technical fluency in APIs, interoperability, and EDI, plus financial and commercial acumen. Leads innovation, stakeholder engagement, product performance improvement, and mentoring of high-performing teams.

Leads strategic planning, executive client relationships, and client success for revenue cycle management accounts. Develops client operating models, analytics-driven playbooks, and dashboards; identifies service improvements; oversees performance metrics, SLAs, risks, and client satisfaction; provides revenue cycle thought leadership; and supports service expansion and enterprise process enhancements.

Prepares and analyzes sales and use tax data, property tax filings, business licenses, annual reports, 1099 compliance, tax journal entries, and reconciliations. Supports tax audits, resolves notices with taxing authorities, monitors tax calendars and legislative changes, maintains exemption documentation, and helps document internal controls. Requires collaboration with accounting, auditors, advisors, government agencies, and cross-functional teams.

Account Executive I sells products and solutions, manages a sales territory and pipeline, develops client relationships, conducts consultative sales activities, presents solutions, supports pricing and contracts, and achieves assigned quotas. The role requires collaboration with internal teams, accurate CRM documentation, account planning, value quantification, and occasional travel for meetings, events, and client consultations.

Act as a trusted advisor to customers, providing technical guidance, incident management, operational support, and capacity planning. Collaborate with cross-functional teams, troubleshoot hardware/software/OS issues, maintain system health, perform gap analyses, and drive improvements to ensure service reliability and customer satisfaction.

Designs, implements, and supports mission-critical enterprise and multi-cloud network infrastructures. Leads data center, WAN, LAN, cloud connectivity, security, automation, and high-availability initiatives. Performs advanced troubleshooting, capacity planning, root cause analysis, architectural evaluation, documentation, and cross-functional integration. Provides technical leadership and mentorship while using advanced routing, switching, network security, infrastructure-as-code, and software-defined networking technologies.

Owns and advances enterprise Dynatrace observability, including multi-tenant configuration, alert lifecycle management, noise reduction, synthetic monitoring, service-health models, DQL dashboards, and configuration as code. Partners with SRE, hosting, platform, database, and automation teams to improve alert enrichment, remediation, reporting, documentation, and service reliability within a regulated healthcare SaaS environment.

Leads architecture, automation, reliability, performance, security, and lifecycle management for enterprise database platforms across AWS and GCP. Oversees SQL Server operations and modernization to PostgreSQL and cloud-native services, develops IaC and CI/CD automation, improves observability and recovery practices, leads incident response and root-cause analysis, establishes engineering standards, and mentors database engineers while guiding cloud migration and technical strategy.

Leads portfolio-wide monetization, packaging, subscription tiers, pricing governance, discount frameworks, and price optimization for B2B healthcare software and services. Partners with Product, Sales, Finance, Legal, and executive leadership to develop value-based pricing, evaluate elasticity and competitive data, support product launches, improve price realization, and ensure financial and revenue-compliance alignment. Builds and leads a team of monetization managers and pricing analysts.

The MLOps Engineer will streamline deployment, monitoring, and scaling of machine learning models, collaborating across teams to optimize operations and ensure reliability.

Designs, develops, tests, deploys, and supports enterprise Intelligent Automation, Agentic AI, RPA, and IDP solutions. Integrates LLMs, APIs, workflow platforms, and document-processing technologies; evaluates automation feasibility; maintains secure virtual worker environments; leads code reviews; mentors citizen developers; monitors production workflows; and translates business processes into resilient technical solutions.

Prepares federal, state, and local corporate tax returns, estimated payments, extensions, apportionment schedules, 1099 compliance, and ASC 740 tax provision documentation. Supports tax audits, researches tax laws and legislative changes, resolves tax notices, prepares tax journal entries, and maintains tax compliance software. Collaborates with accounting, management, external advisors, auditors, and taxing authorities while documenting tax controls.

Leads Revenue Cycle Management sales strategy and execution across new and existing healthcare technology customers. Manages quotas, pipeline development, revenue goals, strategic initiatives, and competitive insights. Coaches and develops sales representatives, partners with executives, marketing, account teams, and product stakeholders, and supports complex opportunity progression through pricing, objection handling, and customer-focused solution positioning.

Serve as primary technical contact for client implementations and data migrations into AWS, handling discovery, system design, infrastructure configuration, SQL and PowerShell scripting, troubleshooting, knowledge transfer, and post-go-live support while coordinating risks and status with project leadership.

Lead planning, execution, and delivery of development programs on schedule and within budget. Define scope, milestones, resources, and budgets; coordinate cross-functional teams and project managers; track schedules and produce progress reports, recommendations, and presentations; drive process improvements and ensure successful program completion.

Lead reliability initiatives for cloud services: define SLOs/SLIs, build observability, automate reliability and recovery (IaC), coordinate incident response and RCA, mentor engineers, and drive production readiness and compliance.

Lead planning, execution, and delivery of large development programs. Define scope, budgets, timelines, and resources; coordinate cross-functional teams and project managers; track milestones, produce reports and recommendations, and drive process improvements to meet business objectives.

The Data Scientist will develop AI and GenAI models for healthcare, collaborate with teams, and ensure solutions meet healthcare standards while addressing challenges such as HIPAA compliance.

The Manager of Client Outcomes leads a team to enhance client adoption and platform performance while managing client relationships and escalations. Responsibilities include overseeing strategy execution, monitoring client health, and driving cross-functional collaboration to ensure operational success and compliance.