Engagement Team Lead

Posted 12 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Artificial Intelligence • Legal Tech • Software
Collaborative AI for exceptional lawyers
The Role
Lead and grow the Engagement team for Mid-Market and Enterprise UK & Ireland corporates. Manage a small book of accounts, coach Engagement Managers and Associates, run team rhythms, drive renewals and expansion, build automated AI workflows, monitor adoption and retention risk, and hire and develop talent.
Summary Generated by Built In
About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

About the Role

As an Engagement Team Lead - Corporates, you'll oversee the Engagement function responsible for owning the relationship with our Enterprise and Mid-Market UK & Ireland corporate clients. You will lead a team of Engagement Managers and Associates, small at first but expected to grow quickly — coaching in real time and holding the standard for what great engagement looks like at Legora.

This is a player-coach role: you'll keep a small book of owned accounts, modeling the commercial instincts and client rigor you expect from your team, while developing early-career talent and running the rhythms that keep execution tight.

What You’ll Do
  • Lead the Mid-Market and Enterprise corporate vertical — managing a team of Engagement Managers and Associates, owning their performance, growth, and the quality of client outcomes across the segment.

  • Carry a focused book of your own accounts modeling the adoption, value, and commercial rigor you expect from the team.

  • Coach in real time — running the team rhythms (standups, account reviews, coaching sessions) that keep execution tight and accelerate early-career development.

  • Set the standard for how the team drives value — helping them build success plans that turn product usage into measurable client outcomes.

  • Own the commercial outcome for the vertical — guiding renewals and expansion across the team's accounts and feeding frontline insight to Leadership, Product, and Legal Engineering.

  • Get ahead of adoption and retention risk across the portfolio — spotting early signals, stepping into difficult client conversations, and coaching the team to do the same.

  • Champion AI as a force multiplier — building and automating workflows yourself and equipping the team with tooling that compounds leverage across the segment.

  • Build the team — hiring, onboarding, and developing Engagement talent, and shaping the playbooks and standards that make the whole group better.

What You Bring
  • 7+ years in management consulting, client advisory, or a comparable client-facing field, with at least 2 years managing or coaching individual contributors.

  • A proven IC track record — you've owned a book and delivered measurable adoption, retention, and expansion.

  • A coaching mindset — energised by developing early-career talent, with clear standards and a habit of making people better.

  • Sound client instincts and stakeholder confidence — trusted by senior client stakeholders and sharp on when to step in versus coach from behind.

  • A builder who automates — fluent with AI, you create leverage for yourself and your team by building and automating workflows, not just using them.

  • Deep data fluency and a metrics-driven read on account health, portfolio risk, and team performance.

  • Sharp operational habits — you run tight rhythms and hold a high bar for execution quality that sets the standard for the team.

  • A passion for in-office collaboration — we're in-office 5 days per week in our Farringdon HQ, building together.

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • 7+ years in management consulting, client advisory, or a comparable client-facing field
  • At least 2 years managing or coaching individual contributors
  • Proven individual contributor track record owning accounts and delivering measurable adoption, retention, and expansion
  • Coaching mindset with experience developing early-career talent
  • Strong client instincts and confidence engaging senior client stakeholders
  • Fluency with AI and experience building and automating workflows
  • Deep data fluency and metrics-driven approach to account health and team performance
  • Sharp operational habits and experience running team rhythms (standups, account reviews, coaching)
  • Willingness to work in-office five days per week at Farringdon HQ

Legora Compensation & Benefits Highlights

  • Healthcare Strength U.S. role descriptions outline comprehensive medical, dental, and vision coverage with HSA/FSA options, plus access to partners like One Medical and Maven. Similar wording across multiple postings indicates a standardized health offering.
  • Parental & Family Support Generous parental leave, Dependent Care FSA, and family health services (e.g., Maven) extend support to employees and dependents. These benefits are highlighted repeatedly in U.S. job materials.
  • Leave & Time Off Breadth Unlimited PTO is positioned as a core element of the package alongside paid sick days and holidays. Multiple postings present this consistently for U.S. roles.

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The Company
Chicago, Illinois
700 Employees
Year Founded: 2023

What We Do

Our mission is to empower exceptional lawyers. We’re building the world’s first truly collaborative AI for legal professionals: a workspace for boundless collaboration between lawyer ingenuity and machine intelligence. We're serving 1000+ clients across the globe and are backed by Bessemer Venture Partners, ICONIQ, General Catalyst, Benchmark, Redpoint, Y Combinator, and other top investors.

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Legora Offices

OnSite Workspace

Typical time on-site:
Chicago, Illinois
Denver, Colorado
Houston, Texas
London, England
New York Headquarters
San Francisco, California
Stockholm, Stockholms län
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