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Job Category
Employee SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
OverviewWe are seeking a U.S. based Employee Success People Consultant (ESPC) to join our ES organization in a high-visibility split role at the intersection of data, strategy, and execution. This role sits across two critical functions: ES4ES (Employee Success for Employee Success — the ESBP team dedicated to supporting ES employees and leaders) and the ES Strategic Initiatives team, which drives high-priority, cross-functional people programs for ES.
As the primary data and analytics partner for ES4ES, you will own people data requests and insights for the Employee Success organization and its senior leaders. You will also partner closely with the ES Strategic Initiatives team on programmatic and operational support across high-priority people programs — including org design, talent strategy, executive-level reporting, and change management. The ideal candidate is data-first, proactive, and thrives in a fast-paced environment where analytical rigor meets strategic execution.
- Serve as the data and analytics expert for ES4ES — owning people data requests, using Tableau dashboards, triangulating data across systems (including Employee360), and proactively surfacing trends and insights to support ES leaders and ESBPs.
- Provide operational and analytical support to the ES Strategic Initiatives team on high-priority, cross-functional people programs including org design, talent strategy, change management, and leadership development initiatives.
- Monitor and interpret trends and metrics around employee satisfaction, attrition, turnover, and organizational health. Use HR analytic tools to make data-driven recommendations and translate complex data into executive-ready narratives and presentations.
- Support digital transformation efforts through use of AI/Agents and continuous improvement of processes — actively exploring and piloting AI tools to improve the efficiency and scale of data analytics and program execution.
- Partner with the ES Strategic Initiatives team, ESBPs, HR Centers of Excellence (COEs), and global partners to help deliver seamless HR processes, programs, and insights across the organization.
- Create tools, templates, and resources for consistent service delivery at scale across both ES4ES and Strategic Initiatives.
- Act as a trusted resource for ESBPs and leaders — navigating processes, answering questions, and creating supporting documents across both teams.
- Demonstrated experience in people analytics, HR data analysis, or workforce intelligence, including hands-on work with dashboards, pivot tables, and cross-system data triangulation.
- Strong ability to collect, assimilate, analyze, and present data — connecting the dots and translating trends into key insights and presentable themes. Proficiency in Google Suite (Sheets and Slides), Workday, and Tableau or equivalent tools.
- Demonstrated ability to be a self-starter and proactive, with a curiosity for scanning data and identifying opportunities before being asked.
- Experience working closely with ESBPs, COEs, executives, managers, and employees to handle a variety of issues and execute on solutions and strategies across HR.
- Comfort with ambiguity and a proven ability to manage competing priorities while partnering effectively with senior stakeholders in a fast-paced environment.
- Ability to partner with COEs to design, build, and implement programs and processes to support business needs.
- Excellent verbal and written communication skills; must be a strong and succinct communicator.
- Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data.
- Ability to develop effective relationships across all levels of the organization with diverse client groups.
- General knowledge of employment policies and practices, and knowledge of staffing, compensation, and talent management best practices.
- Comfort leveraging AI tools to accelerate data analysis, surface insights, and streamline reporting — experience with or curiosity about Salesforce's AI/Agentforce ecosystem is a plus.
- Bachelor's degree or equivalent relevant experience
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.Skills Required
- Experience in people analytics, HR data analysis, or workforce intelligence (dashboards, pivot tables, cross-system data triangulation).
- Proficiency with Tableau (or equivalent analytics tools).
- Proficiency with Workday.
- Proficiency with Google Suite (Sheets and Slides).
- Experience partnering with HR Business Partners (ESBPs), Centers of Excellence, executives, managers, and employees.
- Experience translating complex data into executive-ready narratives and presentations.
- Ability to manage competing priorities, work proactively, and handle ambiguity.
- Strong verbal and written communication skills.
- Demonstrated ability to maintain confidentiality handling highly sensitive data.
- General knowledge of employment policies, staffing, compensation, and talent management best practices.
- Ability to design, build, and implement HR programs and processes in partnership with COEs.
- Comfort leveraging AI tools to accelerate analysis and reporting; curiosity about Salesforce's AI/Agentforce ecosystem.
- Bachelor's degree or equivalent relevant experience.
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Fair & Transparent Compensation — Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
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Parental & Family Support — Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
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Wellbeing & Lifestyle Benefits — Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.
Salesforce Insights
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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