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Job Category
Employee SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Overview
Join our world-class Customer Success Employee Success Business Partner (ESBP) team. This Director-level role supports various Finance related organizations and partners directly with senior leaders driving long-term vision and strategy for our most high-impact businesses.
We are seeking a strategic HR/ESBP leader who embodies our culture and values, with a strong track record of influencing executive stakeholders and delivering measurable business results in complex, fast-paced technology environments.
In this role, you will align people strategy with business objectives, enabling growth, innovation, and organizational effectiveness across a large-scale portfolio.
Key Responsibilities
Executive Partnership & Strategic Advising
Serve as a trusted advisor to senior leaders.
Influence business and talent priorities through strong executive relationships and professional credibility.
Partner with leadership teams to understand business goals, product roadmaps, and technical strategies that impact workforce planning and organization design.
Workforce Strategy & Organizational Design
Proactively advise on workforce planning, location strategy, organizational structure, skills evolution, and long-term capability building aligned to cloud growth objectives.
Lead organizational design efforts in high-growth and transformation environments.
Act as a change agent as the organization evolves in response to market dynamics, competitive pressures, AI-driven innovation, and technological advancement.
Talent Strategy & Leadership Development
Lead and execute end-to-end talent planning processes, including succession planning, leadership development, and high-potential identification.
Assess leadership capability and accelerate development within highly technical, product-driven environments.
Drive employee engagement and retention strategies in partnership with leadership.
Equality, Inclusion & People Programs
Partner to advance Equality initiatives, including representation strategy, talent movement, recruiting alignment, and targeted development efforts.
Collaborate with Centers of Excellence (CoEs) and global HR/ES teams to design and implement scalable people initiatives.
Ensure seamless execution of employee success processes and programs.
Data-Driven Decision Making
Analyze business trends, product strategy shifts, and talent metrics to inform proactive, data-driven people strategies.
Translate insights into actionable solutions that enhance performance and organizational effectiveness.
Key Qualifications
Demonstrated change management expertise within fast-paced technology organizations.
Deep HR/ES business partner experience diagnosing complex organizational challenges and mobilizing effective solutions.
Strong talent assessment and leadership development capabilities in engineering and product environments.
High business acumen with the ability to connect talent strategy to financial and operational outcomes.
Proven ability to build trusted partnerships with senior leaders.
Results-oriented with a strong drive to create meaningful organizational impact.
Education & Experience
8+ years of HR/ES business partner experience.
Bachelor’s degree required.
Advanced degree in Human Resources, Organization Development, Business, or related field strongly preferred.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $164,000 - $261,500 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Fair & Transparent Compensation — Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
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Parental & Family Support — Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
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Wellbeing & Lifestyle Benefits — Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.
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What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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