Employee Services Administrator

Posted 2 Days Ago
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Kraków, Małopolskie, POL
In-Office
68K-68K Annually
Entry level
Appliances • Manufacturing
The Role
Provides employee lifecycle administration and first-line HR support within a global shared services function. Handles employee queries, local labor law guidance, pre-payroll validation, case management, documentation, reporting, and process improvements. Supports junior administrators, partners with HR stakeholders to resolve cases, identifies process gaps, analyzes service trends, and contributes to local projects and continuous improvement initiatives.
Summary Generated by Built In
About Us:

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people.


About the Role:

The Administrator builds on foundational experience to provide more advanced HR support and guidance. This role continues to manage transactional activities while contributing to process improvements and supporting team development.


Key Responsibilities
  • Act as the first point of contact for employee queries, ensuring consistent and accurate HR support.
  • Manage transactional activities across the employee lifecycle.
  • Provide HR advice with consideration of local labor laws, in collaboration with the wider People Function Team.
  • Ensure effective and timely communication with customers, maintaining a “one and done” approach.
  • Monitor and highlight trends or issues affecting service delivery.
  • Support ad-hoc projects and contribute to continuous improvement initiatives.
  • Perform monthly pre-payroll process and input validation for the area.
  • Maintain and ensure all internal process documentation is up to date
  • Maintain and support Junior Administrators on standard cases; support Senior Administrators on non-standard process steps.
  • Identify process gaps.
  • Partner with People Function and other stakeholders to resolve standard cases
  • Follow agreed prioritization of tasks and case management principles; manage assigned cases; support in analyzing trends.
  • Participate in local projects.

Candidate Profile
  • Fluent in English
  • Proven experience in Employee Administration for the country market.
  • Solid understanding of local labor law.
  • Experience in Global HR Shared Services
  • Strong time and task management skills, with ability to plan and prioritize.
  • Comfortable working in dynamic and changing environments.
  • Experience coaching and supporting team members
  • Confident managing data and producing reports (desirable).
  • Experience with Workday and case management systems (desirable).

________________________________________

Reward Package
  • Starting salary from PLN 67,900.00 annually + with potential for a higher offer based on skills and experience 
  • Performance bonus opportunity
  • Employee Capital Plan (PPK)
  • Employee Savings Plan (PPO)
  • Company-paid life insurance
  • Holiday allowance
  • Allowance for corrective glasses and contact lenses
  • Subsidised on-site canteen
  • Exclusive discount on Dyson products
  • Comprehensive private medical insurance
  • Employee Assistance Programme (EAP)
  • Benefits platform with Multisport card

#LI-AS1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Skills Required

  • Fluent in English
  • Proven experience in employee administration for the relevant country market
  • Solid understanding of local labor law
  • Experience with global HR shared services
  • Strong time and task management skills, including planning and prioritization
  • Ability to work comfortably in dynamic and changing environments
  • Experience coaching and supporting team members
  • Experience managing data and producing reports
  • Experience with Workday and case management systems

Dyson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dyson and has not been reviewed or approved by Dyson.

  • Healthcare Strength — Medical, dental, and vision offerings are broad, paired with company‑paid life and disability coverage, plus EAP, backup care, and wellness incentives. Employer‑funded healthcare dollars and premium‑discount or Lifestyle Spending Account options further enhance coverage value.
  • Retirement Support — A 401(k) with a company match is consistently advertised on U.S. postings. This provides predictable retirement support across roles.
  • Wellbeing & Lifestyle Benefits — Wellbeing programs, commuter benefits, and notable product discounts supplement core coverage. Wellness incentives and a Lifestyle Spending Account expand lifestyle support beyond medical plans.

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The Company
HQ: Singapore
13,356 Employees
Year Founded: 1993

What We Do

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas

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