Employee Relations Consultant

Posted One Month Ago
Be an Early Applicant
Houston, TX, USA
In-Office
Mid level
Healthtech
The Role
Partner with leaders to advise on employee relations, conduct initial investigations, manage caseloads, support performance and attendance matters, apply ADA/FMLA basics, escalate high-risk issues, maintain documentation, and identify trends to inform training and policy.
Summary Generated by Built In

At Texas Children’s, our people are at the heart of the care we provide. As an Employee Relations Consultant, you’ll help create a workplace where employees feel supported, leaders feel confident, and workplace concerns are handled fairly and consistently.

You’ll partner with front-line and mid-level leaders to navigate everyday employee relations matters, including performance, attendance, conduct, and policy questions. Working alongside experienced Employee Relations professionals, you’ll provide guidance, identify potential risks, and help leaders find solutions that support both our people and the organization.

What You’ll Do

  • Provide guidance on employee relations, workplace policies, performance management, attendance, conduct, and disciplinary processes.
  • Conduct initial reviews and lower-complexity investigations, including gathering information, interviewing employees and witnesses, and documenting findings.
  • Help leaders navigate corrective action, performance improvement, and time and attendance concerns.
  • Apply foundational knowledge of ADA, FMLA, and leave and accommodation principles.
  • Recognize and escalate higher-risk matters involving harassment, discrimination, retaliation, accommodations, or other compliance concerns.
  • Partner with HR Business Partners and Centers of Excellence to ensure consistent follow-up.
  • Maintain accurate case documentation and manage a caseload while meeting established timelines.
  • Identify trends in Employee Relations data and support projects, training, and policy education.
     

What You’ll Bring

We’re looking for someone who is approachable, thoughtful, objective, and comfortable navigating difficult conversations.

You’ll bring:

  • Working knowledge of Employee Relations and general HR practices
  • Understanding of employment regulations and EEO concepts
  • Experience with performance management, attendance, conduct, or other employee matters
  • Strong communication, listening, organization, and problem-solving skills
  • The ability to explain HR policies in a clear, practical way
  • Strong judgment, emotional intelligence, and discretion when handling sensitive information
  • A collaborative mindset and the ability to recognize when an issue needs to be escalated
     

Our HEART in Everything We Do

Our values — Humility, Excellence, Accountability, Respect, and Trust — guide how we work with our employees, leaders, patients, and families.

If you’re ready to grow your Employee Relations career while making a meaningful impact on the employee experience, we’d love to have you join the Texas Children’s team.

About Us

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Childrens Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Childrens Hospital West Campus, a community hospital in suburban West Houston; Texas Childrens Hospital The Woodlands, the first hospital devoted to childrens care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Childrens Health Plan, the nations first HMO focused on children; Texas Childrens Pediatrics, the largest pediatric primary care network in the country; Texas Childrens Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Childrens Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Skills Required

  • Working knowledge of Employee Relations and general HR practices
  • Understanding of employment regulations and EEO concepts
  • Experience with performance management, attendance, conduct, or other employee matters
  • Foundational knowledge of ADA, FMLA, leave and accommodation principles
  • Ability to conduct initial reviews and lower-complexity investigations (gathering info, interviewing, documenting)
  • Ability to recognize and escalate higher-risk matters (harassment, discrimination, retaliation, accommodations)
  • Strong communication, listening, organization, and problem-solving skills
  • Ability to explain HR policies clearly and practically
  • Strong judgment, emotional intelligence, and discretion handling sensitive information
  • Ability to maintain accurate case documentation and manage a caseload while meeting timelines
  • Collaborative mindset and ability to partner with HR Business Partners and Centers of Excellence
  • Ability to identify trends in Employee Relations data and support projects, training, and policy education
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The Company

What We Do

Texas Children's Hospital is a world-renowned pediatric hospital in Houston, Texas, specializing in pediatric and women's health. Consistently ranked as the best children's hospital in Texas and among the best in the nation, it leads in patient care, education, and research. The hospital provides a wide range of specialized services, including cardiology, neurology, and cancer care, to create a healthier future for children and women.

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