Employee Engagement Senior Associate

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. 

Job Description

The Employee Engagement Senior Associate supports a cohesive culture and coordinates most employee engagement initiatives virtually and in person to promote a positive work environment. This role is intended to understand the employee perspective with the goal of driving employee engagement, morale, and building culture.

This position is fully on-site in Tijuana.

Key Responsibilities

• Provide administrative and operational support to national claims support leaders and team members.
• Coordinate workflow distribution, reporting, and team logistics.
• Coordinate engagement and team-building activities, including budgeting, supplies, and event logistics.
• Track and analyze engagement data and prepare reports (Quality, Applause, and other metrics).
• Support supervisors with agenda preparation, coordination, and project follow-up.
• Manage Excel-based reporting, compiling monthly performance numbers for leadership.
• Promote teamwork, reliability, and collaboration across departments.
• Develop creative and practical event ideas to enhance engagement and efficiency.
• Handle vendor coordination and procurement negotiations within company policy.
• Maintain strong organization, multitasking, and attention to detail while adapting to feedback.

Qualifications

• 1-2 years of prior experience in event planning or administrative support (e.g., administrative assistant, auxiliary roles).
• Strong in Microsoft Excel (data entry, basic formulas) and Microsoft Office Suite.
• Skilled in creating and editing visually appealing content for presentations, newsletters, and internal communications.
• Excellent grammar, spelling, and attention to detail in written materials.
• Demonstrated reliability, professionalism, and teamwork.

Supervisory Responsibilities

• This job does not have supervisory duties.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664.203.4492

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