Employee Communications Director

Reposted 12 Days Ago
Easy Apply
Austin, TX
Hybrid
158K-185K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Hybrid Observability powered by AI
The Role
The Employee Communications Director will lead internal communication strategy, enhance company culture, and partner with leadership to align messaging with business goals.
Summary Generated by Built In

About Us:  

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! 

As the Employee Communications Director, you will play a pivotal role in leading the strategy, planning and execution of our internal communications globally. Reporting to the Sr. Director, Corporate Communications, this high-impact role is responsible for fostering a strong and cohesive company culture by driving clear, timely and engaging communications to all LogicMonitor employees. You will partner closely with the Executive Team, HR, Corporate Communications and cross-functional leaders to align internal messaging with our business goals and values. 

The right candidate will have a deep understanding of:

  • Strategic internal communications in high-growth, global organizations
  • Executive communications and change leadership
  • Engagement-driven content and channel strategy

This highly visible and strategic role will work as a close collaborator with the entire leadership team and work in close alignment with the Marketing organization.

Here's a closer look at this key role:

Strategic Leadership

  • Scale and implement a company-wide internal communications strategy that supports LogicMonitor’s business objectives and cultural values. 
  • Serve as a trusted advisor to the SLT and executive stakeholders, guiding effective leadership communications. 
  • Own the integration of LogicMonitor’s vision, values, mission and milestones (V2M2), ensuring alignment across all touchpoints. 

Core Program Ownership:

  • Lead the planning, content development and facilitation of all-employee meetings including All-Hands, Company Kick-Off, SLT Offsites, quarterly updates and major announcements. 
  • Partner with HR, People and Culture on internal campaigns that drive engagement, recognition, DEI initiatives and organizational transformation.
  • Manage regular cadence of 1-to-many comms from the CEO, ELT and SLT, including newsletters, leadership blogs and video messages. 
  • Optimize and maintain a centralized calendar of internal communications to ensure coordination and minimize noise. 
  • Adopt and evolve internal communications best practices with a focus on Slack, email and internal resource platforms. 

Tactical Execution

  • Draft compelling internal content that is clear, consistent and authentic, regardless of platform (Executive emails, Slack, digital signage, etc.).
  • Partner with internal stakeholders to support change communications and employee lifecycle moments. 
  • Identify channels and platforms (Slack, Confluence, video, etc.) to optimize reach and engagement. 
  • Analyze engagement metrics and employee feedback to continuously improve content and delivery. 
What You'll Need:
  • 10+ years of experience in internal/employee communications.
  • Proven success in leading employee communications in a global, fast-paced, tech-forward company.
  • Exceptional storytelling, writing and editing skills with the ability to distill complex ideas into clear messaging. 
  • Strong EQ and executive presence; comfort interfacing directly with C-level leadership. 
  • Proficient in internal communications platforms and analytics, with deep expertise in Slack optimization.
  • Experience supporting corporate change management, culture-building and executive visibility is a plus. 
  • Exceptional written and verbal communication skills with a particular strength in storytelling.
  • Strong ability to simplify complex ideas into clear and impactful visuals and narratives.
  • A strategic thinker with a creative mindset and impeccable attention to detail.
  • Highly organized and capable of managing multiple priorities in a fast-paced, dynamic environment.
  • Collaborative and adaptable, with strong interpersonal skills to build trust and alignment across teams.
  • Experience using AI tools to enhance productivity, innovation, or problem-solving.

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 9/1/2025

LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#LI-CB1 #LI-Hybrid #BI-Hybrid 

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. 

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.

The Base Salary range for this role is:
$158,400$185,000 USD

                                               

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

Top Skills

Confluence
Slack

What the Team is Saying

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The Company
HQ: Santa Barbara, CA
1,100 Employees
Year Founded: 2007

What We Do

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit www.logicmonitor.com.

Why Work With Us

We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.

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LogicMonitor Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

Typical time on-site: Flexible
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HQSanta Barbara, CA
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Austin, TX
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Boston, MA
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London, UK
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Pune, IN
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Sydney, Australia
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