Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Employee Benefits Coordinator to join our growing team in Jacksonville and Tallahassee, FL.
This position serves as the secondary service contact for the Account Manager and acts as support for the benefits department. This position is primarily responsible for assistance with data entry and day-to-day servicing under the supervision of the Department Team Leader and Account Managers as assigned. Works closely with all department teammates to ensure day to day service needs are met.
How You Will Contribute:
Operate a personal computer and appropriate software packages. Above average skills with MS Excel, PowerPoint and Word documents.
Must be responsive to all emails. All emails should be responded to within 24 hours of receipt.
Drafting, constructing, and reviewing various reports for customer / prospect presentations including demographic and financial analysis as assigned accordingly.
Manage and maintain Benefits Account Management (BAM) System.
Maintain monthly expiration reports.
Create and deliver monthly customer communications as needed.
ON ALL ASSIGNED ACCOUNTS:
Assist Account Managers with annual renewal process, census preparation, open enrollment, and new business implementation.
Maintain effective information management between Account Manager, Producer, Customer and Carrier through all applicable means of communication.
Ensure all applicable data is kept accurate and files maintained in BAM.
Promote teamwork, positive attitude, and commitment to department/agency goals.
Follow Agency guidelines, policies, and procedures.
Obtain full working knowledge of Benefits action items, activities and cases.
Assist and support benefits team with open enrollment meetings and materials, including creating employee benefits guides and flyers.
Obtain full working knowledge of BAM/AMS Policy coding, Producer/Carrier Commission splits.
Be responsible for the completion of any assigned projects.
Other duties as assigned by EB Team leader.
Skills & Experience to be Successful:
Required:
High School diploma or equivalent
Computer literate and proficient with MS Office Suite
Exceptional telephone demeanor and e-mail etiquette
Ability to maintain a high level of confidentiality
Professional business attire
Preferred
Associate or bachelor’s degree
Willing to obtain Florida 2-15 license and to satisfy licensing continuing education requirements once obtained
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
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What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
