Employee Benefits Account Manager

Posted 24 Days Ago
Be an Early Applicant
Rye Brook, NY, USA
In-Office
34-48 Hourly
Junior
Insurance
The Role
The Employee Benefits Client Account Manager ensures client satisfaction, manages deliverables, supports sales, and executes compliance projects while developing client communications.
Summary Generated by Built In

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Rye Brook, NY

Reporting to Employee Benefits Team Leader, the Account Manager’s primary responsibility includes to independently provide the work client deliverables to each client and to become a trusted advisor to the client. Additional duties include support of the Sales team as required. 

How You Will Contribute: 

  • Collaborate with account executive to ensure client receipt of all Work-Client Deliverables

  • Works independently in providing day to day overall customer satisfaction and proactive service response

  • Responsible for managing and executing work product protocols including compliance requirements

  • Actively apply industry knowledge both internally (through Benchmarking analysis) and independently

  • Active team player with professional demeanor, supporting all of Client Management

  • Ability to work independently for day to day servicing of each client.

  • General understanding of all funding arrangements (Fully Insured, Level-Funded, Self-Funded)

  • General understanding of client financials & client compliance requirement

  • Effectively and efficiently manages client specific projects, in conjunction with Account Executive

  • Willingness and ability to support client and Account Specialist in claim & eligibility management

  • Strong presentation skills and professionalism, in support of Account Executive

  • Client Lead on accounts under 100 Full-Time-Equivalent employees (assumption that claims are not available)

  • Development and accuracy of Client Communication materials for Open Enrollment as well as throughout the year

  • Effectively implement, manage and apply various client-support vendors, ie; Compliance, FSA, HRA, HAS, or other outsourced vendors

  • Overall support and accountability for client retention

  • Responsible to update and maintain accuracy of agency management system

  • Perform other job duties as assigned.

Licenses & Certifications:

  • Licensed L & H Insurance Brokers License

Skills & Experience to be Successful:
 

  • Associate’s or Bachelor’s in a business or financial related discipline (preferred)

  • A minimum of 2 years of experience in employee benefits; as a consultant, carrier claims/account manager or in human resources

  • Candidate must have excellent organizational skills, an ability to multitask and flexibility to handle a fast paces environment

  • Provide support and possibly lead portions of group presentations

  • Experience with benefit administration platforms, HRIS, eligibility & claims advocacy

  • Candidate must be proficient in MS Excel, Word, Outlook and PowerPoint

  • Exceptional telephone demeanor

  • Must be experienced in using the internet and utilizing online systems

  • Excellent writing and oral communication skills are required

#LI-KM1

Pay Range

$33.65 - $48.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

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The Company
HQ: Daytona Beach, FL
2,391 Employees
Year Founded: 1939

What We Do

Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.

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