Employee Benefits Client Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Employee Benefits Client Account Manager to join our growing team in Troy, MI! 

This role is responsible for building and maintaining strong client relationships while supporting the delivery of high-quality service across an assigned book of Employee Benefits accounts. You will serve as a key point of contact for clients, support renewals and ongoing service needs, and partner closely with Producers and internal teammates.

How You Will Contribute: 

• Serve as a primary or shared point of contact for assigned employee benefits clients

• Support and lead renewals, including data gathering, marketing coordination, and client deliverables

• Partner with Producers to support client strategy, retention, and growth initiatives

• Coordinate plan design, funding analysis, vendor selection, and contribution modeling as appropriate for the role level

• Assist with self‑funded, level‑funded, and fully insured arrangements (experience dependent)

• Collaborate with Account Managers, Analysts, and other teammates to deliver consistent service

• Ensure accurate documentation, compliance support, and adherence to service standards

• Participate in client meetings, renewal presentations, and enrollment activities

• Contribute to a collaborative, team‑oriented culture through knowledge sharing and support

Skills & Experience to be Successful:

• Experience in Employee Benefits within a brokerage (preferred)

• Background in client service, renewals, or account management

• Comfort working with clients and internal partners

• Interest in growing responsibility and expanding benefits expertise

• Strong communication, organization, and problem‑solving skills

• Exposure to funding strategies, analytics, or vendor management is a plus (not required for all levels)

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.