Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Seattle, WA!
The Employee Benefits Account Manager will provide service the agency’s customers on their employee benefit insurance program through various means of communication, with a strong emphasis on retention and growth through prompt and courteous service.
How You Will Contribute:
Provide direct customer service support for Employee Benefits clients
Prepare new business and renewal bid specifications, proposals, and related reports
Perform marketing functions, including carrier negotiations and appropriate follow-up
Contact clients and/or underwriters to obtain additional information or answer questions
Compose or assist in composition of highly technical or sensitive correspondence
Assist clients with applications and other submission documents
Coordinate and/or conduct open enrollment meetings, as required
Prepare summaries of benefits for clients
Complete appropriate checklists for all new and renewal business and take action required
Review all contracts and/or booklets for accuracy
Licenses & Certifications:
Current Washington State Insurance License and appropriate Non-Resident Licenses
Valid Driver’s License
Must be willing to attend continuing education classes to maintain the license
Skills & Experience to be Successful:
Strong writing skills - ability to translate technical information in a manner understandable to all levels of clients.
Excellent interpersonal communication skills, verbal and written
Analytical, detail oriented and committed to accuracy and quality control
Ability to analyze and compare benefit plan designs for all lines of coverage
Strong decision-making skills
Consistent dependability / availability; excellent attendance record.
Highly organized – ability to work on multiple projects simultaneously with frequent interruptions and changing priorities and to report on the current status of items on an immediate basis
Ability to work well in a team environment
Proficient on computers – including MS Office products
Desire for professional growth within the insurance industry
Excellent work habits - detail oriented, works accurately, follows specific instructions
Excellent prioritization skills - sense of urgency
Creative problem solver
Experience with Agency Management Software Systems (Preferred)
This position may require routine or periodic travel within the state of Washington which may require the teammate to drive their own vehicle or a rental vehicle. If appropriate, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position
Pay Range
$26.44 - $31.25 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- Current Washington State Insurance License and appropriate Non-Resident Licenses
- Valid Driver's License
- Willingness to attend continuing education to maintain license
- Proficient on computers, including MS Office products
- Strong writing skills and ability to translate technical information for clients
- Excellent interpersonal communication skills, verbal and written
- Analytical, detail oriented and committed to accuracy and quality control
- Ability to analyze and compare benefit plan designs for all lines of coverage
- Highly organized; ability to manage multiple projects and priorities
- Ability to work well in a team environment
- Consistent dependability and excellent attendance record
- Experience with Agency Management Software Systems
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
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