Employee Benefits - Account Manager - Small Group

Posted Yesterday
Be an Early Applicant
Hiring Remotely in CA, USA
Remote
105K-115K Annually
Senior level
Insurance
The Role
Manages small-group employee benefits accounts, including renewals, marketing, quote and coverage reviews, proposals, policy binding, claims support, billing reconciliation, collections, and client service. Supports producers with new business development, negotiates rates, maintains accurate agency-management records, provides technical guidance to staff, and helps retain clients. Requires an insurance license, continuing education, strong communication and customer-service skills, and at least six years of related experience.
Summary Generated by Built In

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.
More information is available at www.alliant.com.

 


SUMMARY 

 

Responsible for providing customer service and overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

 

Supports Producer in developing new business opportunities for existing clients and prospects;

 

Initiates renewal process for existing clients, and discusses and creates renewal strategy with Producer;

 

Analyzes and compares current exposures and develops renewal or new business specifications for marketing;

 

Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy;

 

Reviews and summarizes marketing results and prepares proposals;

 

Finalizes proposals and presentations in coordination with Producer;

 

Binds insurance coverage and prepares binders and/or delegate certificates issuance;

 

Reviews policies for accuracy and review contracts;

 

Prepares summaries and/or schedules of coverage for clients;

 

Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections;

 

Participates in the claims process as directed by management, including claim submission, follow-up and overall communication;

 

Provides technical guidance to staff assisting with client needs or procedural issues;

 

Notifies brokers of pertinent information related to client retention;

 

Meets with clients as needed or directed by Producer;

 

Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date;

 

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);

 

Other duties as assigned.

 

QUALIFICATIONS 

EDUCATION / EXPERIENCE 

 

Associate's Degree or equivalent combination of education and experience

 

Six (6) or more years related work experience

 

Valid Insurance License

 

Must continue to meet Continuing Education requirements for license renewal


SKILLS

 

Proficient in Microsoft Office Suite

 

Excellent verbal and written communication skills

 

Excellent customer service skills, including telephone and listening skills

 

Good leadership, problem solving and time management skills

 

Ability to work within a team and to foster teamwork

#LI-KK1

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the "Apply" button.
Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [email protected]
For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits

Skills Required

  • Associate's degree or equivalent combination of education and experience
  • Six or more years of related work experience
  • Valid insurance license
  • Maintain continuing education requirements for license renewal
  • Proficiency in Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Excellent customer service, telephone, and listening skills
  • Leadership, problem-solving, and time-management skills
  • Ability to work within a team and foster teamwork
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The Company
HQ: Irvine, CA
4,047 Employees
Year Founded: 1925

What We Do

Alliant Insurance Services is among the largest and fastest-growing insurance brokerage and consulting firms in the United States. Fueled by entrepreneurialism and driven by results, Alliant operates on the belief that more is possible and expectations are meant to be exceeded. Our clients and partners have profound confidence in us to deliver in all market climates through the design and delivery of innovative solutions and services across a broad range of industry verticals. Our people stand as the backbone of our organization. We proudly employ a team of diverse, driven, and exceptional people and invest heavily in their success, giving our brokerage and consulting teams the freedom and resources they need to help their clients grow their businesses to remarkable heights. The result is a dynamic team of professionals who consistently perform at the highest level, while caring and giving back to causes that impact their communities and the world at large. Alliant is built on teamwork and collaboration, a philosophy that has guided our growth and evolution for almost 100 years. We rise together to meet challenges, think together to drive innovation, and thrive together in our business and in the diverse communities where we operate.

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