Employee Benefits Account Advisor

Reposted One Month Ago
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Woodstock, GA, USA
In-Office
Mid level
Insurance
The Role
The Account Advisor manages client relationships, overseeing project management and ensuring successful benefits administration while providing strategic insights for client success.
Summary Generated by Built In

ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

  • Competitive salaries and benefits offerings
  • Medical/dental/vision/life insurance wand voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Life and Disability Plans
  • Great work/life balance because that’s important for all of us!
  • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
  • Growth potential - HUB is constantly growing and so can your career!
  • A rewarding career that helps local businesses in the community

Summary:

The Account Advisor is a client-facing role responsible for contributing to the delivery of strategic consulting and client retention. This role is responsible for the full client experience, including benefit strategy development, renewal execution, financial analysis, compliance planning and ongoing consultative engagement of ancillary benefits.

This role combines technical execution with consultative judgment, requiring the ability to translate data, market trends and plan design considerations into clear, actionable recommendations. The Account Advisor leads client discussions, structured meetings such as renewals and annual strategic planning sessions, and the application of best-in-class consulting methodologies to drive consistency and quality across the client lifecycle. 
You will

  • Prioritize client satisfaction in all interactions to ensure client needs are understood, deadlines are met, proactive communication is occurring and work quality is superior
  • Utilize financial to identify, evaluate and develop renewal and financial strategies in partnership with our clients
  • Serve as a consistent consulting presence for assigned clients, explaining rationale
  • Take ownership of assigned deliverables and follow through on commitments
  • Utilize the suite of HUB International resources to inform strategic opportunities based on client objectives
  • Demonstrate understanding and forethought during problem resolution and identification / development of distinctive solutions
  • Maintain awareness of opportunities to solve client challenges more broadly and further strengthen the relationship

About You
Required: Bachelor's degree with 5+ years client service. Must hold appropriate licensing as required. Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality. Previous experience in managing client relationships essential. Must possess strong written and verbal communication skills.  This role is very heavy in benefits administration technology and experience in technology is required.
 

Preferred Experience:

  • Ability to travel
  • You have strong analytical capability, critical thinking skills, business and financial acumen and a client-first mindset
  • You demonstrate professionalism, accountability and adaptability
  • You are collaborative, intellectually curious, receptive to feedback and committed to continuous learning
  • You have the ability to see around corners and create meaningful stories based on data
  • You build trust with clients and internal partners through preparation, follow-through and reliable consulting support

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Skills Required

  • 5-7 years successful benefits related experience or equivalent education and experience
  • Must have organizational and problem-solving skills
  • Excellent client relationship and customer service skills
  • Knowledge of employee benefits options and appropriate insurance licensing
  • Experience with employee benefits administration software and MS Office

HUB International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.

  • Flexible Benefits — Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
  • Healthcare Strength — Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
  • Retirement Support — A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.

HUB International Insights

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The Company
HQ: Chicago, IL
10,055 Employees
Year Founded: 1998

What We Do

Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

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