UC Health is hiring an Employee Assistance Program (EAP) Clinical Coordinator for the Employee Assistance Program team at the UCH Business Center. In this role, you will coordinate the daily clinical and administrative operations that support efficient intake, triage, scheduling, referrals, and ongoing client service. This is a full-time, Monday-Friday opportunity, working 7:30 a.m.-4:30 p.m., for someone who wants to help deliver responsive, confidential and well-coordinated support to employees and clients.
Why You’ll Love This Role
At UC Health, you’ll learn something new every day in an academic environment and collaborate with forward-thinking teams to change the future of care. You’ll be part of a culture that values and trusts your expertise and your voice, and an organization that strives to deliver outcomes better than they were the day before. Plus, you’ll find endless opportunities to grow, with a benefits package to help you thrive.
Responsibilities- Coordinates the daily clinical and administrative operations of the Employee Assistance Program.
- Facilitates client intake and triage to support timely access to appropriate EAP services.
- Schedules appointments and coordinates referrals based on client needs and available resources.
- Supports ongoing client service by tracking follow-up needs and helping ensure continuity of care.
- Collaborates with the client services team to maintain efficient, responsive and consistent workflows.
- Maintains discretion and confidentiality when handling sensitive client information and EAP services.
Minimum Required:
- Bachelor's degree in Mental Health, Psychology, Counseling, Sociology, Human Services, Neuroscience or Public Health
- 1-2 years of equivalent experience.
Preferred:
- BSW/LSW
- 3-5 years of equivalent experience.
Required Skills and Knowledge
- Handles sensitive information with sound judgment, professionalism and confidentiality.
- Communicates clearly and compassionately with clients, clinical partners and internal stakeholders.
- Organizes multiple intake, scheduling, referral and follow-up activities with attention to detail.
Join our team as an Employee Assistance Program (EAP) Clinical Coordinator on our Employee Assistance Program team and work alongside the best and brightest teams and clinicians collaborating toward our common purpose: Transforming health, improving life. It’s what we live for. Apply today.
About UC Health
UC Health is the region’s #1 preferred healthcare system, serving Cincinnati and beyond for more than 200 years. We bring together world-class care, groundbreaking research and the next generation of medicine to transform health, improve life and help people live for what matters most.
For us, this isn’t just a job. It’s what we live for. When you join UC Health, you become a part of something bigger.
UC Health is committed to providing an inclusive, equitable, and diverse place of employment.
Skills Required
- Bachelor's degree in Mental Health, Psychology, Counseling, Sociology, Human Services, Neuroscience, or Public Health
- 1–2 years of equivalent experience
- No license or certification required
- BSW or LSW
- 3–5 years of equivalent experience
What We Do
UC Health brings together the region’s top clinicians and researchers to provide world-class care to our community. From our flagship University Hospital to our state-of-the-art West Chester Hospital, UC Health delivers the absolute best in treatment and care. Continually recognized for excellence and backed by the academic strength of the University of Cincinnati, one of the nation’s top 25 public research universities, UC Health is revolutionizing how discovery-driven care is delivered. It’s all part of UC Health’s mission to provide the highest quality and most compassionate healthcare through cutting edge clinical services, teaching, innovation and research across medical specialties. UC Health is an equal opportunity M/F/Disabled/Veterans employer committed to a diverse and inclusive work environment. www.uchealth.com/careers
