It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
The EMEA Senior Tax Analyst is a core member of the ServiceNow Tax Team, with primary responsibility of supporting the management in all external and internal tax reporting requirements for our legal entities in the EMEA region. You must have the ability to work in a fast-paced environment and to work closely and proactively with numerous functional teams across our organization. This position will be based in Dublin.
What you get to do in this role
- Support the annual tax compliance process for ServiceNow entities in the EMEA region
- Prepare income tax provision for EMEA entities for US GAAP and local GAAP purposes for year-end and quarterly closings, including current and deferred tax, tax payable reconciliations, tax accounts roll-forward, tax deprecation calculations and return-to-provision true-up
- Collaborate cross functionally with external statutory auditors and Financial Reporting Team to prepare or review tax disclosures in the statutory Financial Statements
- Prepare work papers, coordinate with external tax advisors to file Corporate Income Tax Returns, R&D Tax Credit claims and arrange for tax payments
- Support transfer pricing matters such as inter-company transactions analysis and local transfer pricing documentation
- Provide support for tax audits and tax controversy matters in the regions
- Assist in M&A and tax planning/restructuring projects, including modelling related tax impacts
- Identify opportunities for process improvements to streamline and automate tax-related procedures
- Build collaborative working relationships with Legal, Accounting, Treasury, FP&A, Procurement, and Corporate Development Teams
- Effectively communicate tax considerations to business stakeholders
- Research and evaluate the tax impacts of current and proposed tax legislation
- Document tax analysis and draft tax memos for internal SOX purposes
- UAT testing for ServiceNow inhouse finance software products
- Other ad hoc tax projects as needed
Qualifications
To be successful in this role you have:
- At least 4+ years of corporate income tax experience in Big 4 firm and/or industry
- Qualified Chartered Accountant/Chartered Tax Advisor
- Strong Excel skills and knowledge of tax software such as OneSource tax provision
- Experienced in research, analysis and documentation of complex tax issues
- Strong project management skills, demonstrated by consistently meeting deadlines and effectively managing relationships with internal and external stakeholders
- Self-motivated, with strong collaboration and communication skills, who also takes direction well
Preferred Skills & Experience
- Industry experience with large US-based high-tech multinational organizations
- Experience with SAP, Blackline, Microsoft Power BI and Alteryx
- Proficiency in data analytics and visualization tools
- Familiarity with AI-powered tax research, compliance tools, and process automation technologies
- Knowledge of machine learning applications in tax and financial reporting
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Skills Required
- At least 4+ years of corporate income tax experience in Big 4 firm and/or industry
- Qualified Chartered Accountant or Chartered Tax Advisor
- Strong Excel skills
- Knowledge of tax software such as OneSource tax provision
- Experience in research, analysis and documentation of complex tax issues
- Strong project management skills and ability to manage internal and external stakeholders
- Self-motivated with strong collaboration and communication skills
- Industry experience with large US-based high-tech multinational organizations
- Experience with SAP, BlackLine, Microsoft Power BI and Alteryx
- Proficiency in data analytics and visualization tools
- Familiarity with AI-powered tax research, compliance tools, and process automation technologies
- Knowledge of machine learning applications in tax and financial reporting
ServiceNow Compensation & Benefits Highlights
-
Healthcare Strength — Multiple medical plan options, mental‑health resources, and strong coverage signals are emphasized. Fertility and family‑planning benefits further broaden the health package.
-
Leave & Time Off Breadth — Flexible PTO, paid volunteer time, and company‑wide Wellbeing Days are highlighted. Paid holidays and shutdowns enhance recharge opportunities.
-
Equity Value & Accessibility — Equity grants (RSUs) and an Employee Stock Purchase Plan are standard components of total rewards. Donation matching and learning support complement long‑term value building.
ServiceNow Insights
What We Do
As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Why Work With Us
By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.
Gallery
ServiceNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.






























