EMEA Applications Scientist (d/f/m)

Posted Yesterday
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17 Locations
In-Office or Remote
Mid level
Healthtech
The Role
Provides pre- and post-sales technical support to genomics customers, including product recommendations, application troubleshooting, experimental and assay design guidance, custom design requests, and technical consultations. Answers customer inquiries across phone, email, and chat while supporting sales and service teams. Develops technical content and training. Requires a science degree, at least three years of genomics application experience, customer-facing experience, strong communication skills, and computer proficiency.
Summary Generated by Built In

    Bring more to life.

    Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

    At Integrated DNA Technologies (IDT), one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

    You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

    Our team at Integrated DNA Technologies (IDT), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At IDT, you’ll be part of a culture rooted in continuous learning and improvement—where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all.

    Learn about the Danaher Business System which makes everything possible.

    The EMEA Application Scientist is responsible for providing professional customer service and technical support to IDT customers pre and post-sale regarding product recommendations and end-use, provides experimental and assay design expertise for customers, and develops technical content and training.  

    This position reports to the Senior Manager of Scientific Applications Support, EMEA & APAC and is part of the EMEA Scientific Application Support Team and will be fully remote in Belgium.

    In this role, you will have the opportunity to:

    • Communicate with and support customers to provide pre- and post-sales technical support for a growing genomics focused product offering.

    • Troubleshoot product use and applications by using customer provided data and information, as well as IDT sales and manufacturing databases.

    • Answer all customer inquiries received by phone, email and chat.

    • Support other IDT service departments and Sales through consultation or escalation of product questions, customer issues, and technical inquiries as needed.

    • Handle the intake and completion of custom design requests.

    The essential requirements of the job include:

    • Bachelor’s degree in Biology, Chemistry, or related science field required

    • At least 3 years of experience with genomics applications in an industry or academic research laboratory environment, or in the life science industry, or relevant experience, required.

    • Previous experience working in a customer-facing role 

    • Excellent computer skills that include Microsoft Office applications and proficiency in typing required.

    • Excellent communications skills required.

    It would be a plus if you also possess previous experience in:

    • M.S or Ph.D. in a relevant scientific discipline (biology, biochemistry, molecular biology) is preferred

    • 5+ years of experience with genomics applications in an industry or academic research laboratory environment, preferred

    IDT, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. 

    At IDT we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDT can provide. 

    #LI-VF1

    #LI-Remote

    Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

    For more information, visit www.danaher.com.

    Skills Required

    • Bachelor's degree in Biology, Chemistry, or a related science field
    • At least 3 years of experience with genomics applications in an industry or academic research laboratory, life science industry, or relevant environment
    • Previous experience working in a customer-facing role
    • Excellent computer skills, including Microsoft Office applications and typing proficiency
    • Excellent communication skills
    • Master's or Ph.D. in a relevant scientific discipline such as biology, biochemistry, or molecular biology
    • 5+ years of experience with genomics applications in an industry or academic research laboratory

    Danaher Corporation Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Danaher Corporation and has not been reviewed or approved by Danaher Corporation.

    • Healthcare Strength Healthcare coverage is described as comprehensive, including medical plan options alongside dental, vision, life, disability, and mental health support. Wellness initiatives and support programs such as an EAP and vaccination or fitness offerings add breadth beyond core insurance.
    • Retirement Support Retirement benefits include a 401(k) plan with employer matching and options such as pre-tax and Roth contributions. Broader financial rewards such as performance bonuses and access to equity or an employee stock purchase plan are also described.
    • Parental & Family Support Parental leave and family-building support are described as available, including maternity and paternity leave and fertility assistance. Childcare and eldercare support are also highlighted as part of the overall package.

    Danaher Corporation Insights

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    The Company
    HQ: Washington , DC
    57,802 Employees
    Year Founded: 1984

    What We Do

    Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. A global network of more than 25 operating companies, we drive meaningful innovation in some of today’s most dynamic industries through our operating companies in four strategic platforms: Life Sciences, Diagnostics, Water Quality and Product Identification. The engine at the heart of our success is the Danaher Business System (DBS), a set of tools that enables continuous improvement around lean, growth and leadership. Through the ingenuity of our people, the power of DBS and the impact of our meaningful technologies, we help realize life’s potential in ourselves and for those we serve.

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