Email Campaign Manager

Posted 5 Days Ago
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Norwalk, CT, USA
In-Office
79K-131K Annually
Mid level
Information Technology • Legal Tech • Analytics
The Role
Plan, build, execute, and optimize targeted email and SMS campaigns using Eloqua and Smartsheet. Design automated customer journeys, manage audience segmentation and personalization, integrate with Salesforce for lead scoring, analyze campaign KPIs, troubleshoot HTML email templates, and maintain data quality across campaign systems.
Summary Generated by Built In

Email Campaign Manager

Are you an experienced Campaign Manager that thrives on turning audience insights into highly targeted email and SMS campaigns?

Would you like to grow your career with a global leader in the exciting trade show and events industry?

About the Team

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.

About the Role

The Email Campaign Manager is responsible for planning, building, and optimizing targeted email and SMS marketing campaigns that drive engagement and conversions. This role leverages tools such as Smartsheet for campaign planning and Eloqua for execution, with a strong focus on creating complex, automated customer journeys. The ideal candidate ensures the right message reaches the right audience at the right time through data-driven strategies and personalization.

Responsibilities

  • Plan and manage campaign workflows and timelines using Smartsheet

  • Build, execute, and optimize email and SMS campaigns within Eloqua

  • Design and implement complex automated customer journeys and nurture programs

  • Develop and manage audience segmentation strategies for targeted communications

  • Utilize field merges and dynamic content to deliver personalized customer experiences

  • Analyze campaign performance using KPIs such as open rates, click-through rates, and conversions

  • Continuously optimize campaigns based on data insights and performance trends

  • Integrate marketing automation efforts with Salesforce, including lead scoring and lifecycle management

  • Create and troubleshoot email templates using basic HTML to ensure proper rendering across devices and platforms

  • Maintain data quality and ensure accuracy across campaign systems

Requirements

  • Have proven experience in email marketing and marketing automation (Eloqua preferred)

  • Possess excellent analytical skills with a data-driven approach to decision-making

  • Have experience with audience segmentation and personalization techniques

  • Be familiar with Salesforce integration and lead scoring methodologies

  • Demonstrate basic proficiency in HTML for email development and troubleshooting

  • Experience with campaign planning tools such as Smartsheet is a plus

  • Demonstrate high level of attention to detail and ability to manage multiple campaigns simultaneously

U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

Skills Required

  • Proven experience in email marketing and marketing automation
  • Experience with Eloqua
  • Excellent analytical skills and data-driven decision making
  • Experience with audience segmentation and personalization techniques
  • Familiarity with Salesforce integration and lead scoring methodologies
  • Basic proficiency in HTML for email development and troubleshooting
  • Experience with campaign planning tools such as Smartsheet
  • High attention to detail and ability to manage multiple campaigns simultaneously

RELX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.

  • Retirement Support Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.

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The Company
HQ: London
10,001 Employees
Year Founded: 1880

What We Do

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.

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