EHR Training Specialist’s responsibility is to maintain and deliver standardized training materials through various methods to assure optimization of the electronic health record. The EHR Training Specialist may participate in workflow development and testing of new and updated workflows. Works closely with the IT application teams to develop training content and have a thorough understanding of the workflows. Works closely with the Learning Management System administrator to provide oversight of the training rooms, schedule, and the equipment. Proactively monitors key workflows to improve documentation, quality of care and patient safety.
Special InstructionsOnsite Position in West Virginia Region Responsibilities• Coordinates all aspects of EHR training for new and current employees, working with department leaders and HR to ensure that all end users have logins and correct access for training. • Trains providers on HER and associated technology programs.• Ensures all prerequisite Seed education is completed before training begins.• Updates, standardized and maintains all required training materials.• Trains employees on peripheral devices and equipment required to do their job effectively.• Ensures all updates are communicated to super users and end users & their Seed training is complete.• Works with departments and individual team members to proactively improve efficiency & increase functionality within the system.• Works with the LMS administrator to schedule Seed training, uploads attendance & competency scores into Seed. Ensures all competency exams are provided to the team member’s manager.• Works closely with Network Coordinator to troubleshoot devices, peripherals and programs.• Provides training and go live support for new facilities & services.• Travels between facilities to coordinate education classes.
QualificationsEducation
- Associates Degree in related clinical area or equivalent training and/or electronic health record experience.
Minimum Work Experience
- One (1) year of clinical or equivalent experience in a health care environment minimum.Experience in healthcare information systems preferred.
Required Skills, Knowledge, and Abilities
- MS Office experience/ability preferred.
- Must be able to communicate with users of all disciplines and across various levels within the organization.
- Must be able to handle multiple deadlines and project demands.
Skills Required
- Associate degree in a related clinical area or equivalent training and/or electronic health record experience
- At least one year of clinical or equivalent experience in a healthcare environment
- Ability to communicate with users across disciplines and organizational levels
- Ability to manage multiple deadlines and project demands
- Healthcare information systems experience
- Microsoft Office experience
What We Do
Appalachian Regional Healthcare (ARH) is a not-for-profit health system serving Central Appalachia through 14 hospitals in Kentucky and West Virginia, along with multispecialty physician practices, home-health agencies, home-medical-equipment stores, retail pharmacies, and medical spas. Its mission is to improve health and promote well-being in partnership with regional communities, while providing broad rural healthcare services and investing in medical capabilities.
