Be an Early Applicant
The Role
Supervises lounge guest management, product and service upselling, complaint resolution, safe and efficient food and beverage order delivery, and inventory management. The role requires strong English proficiency, customer orientation, hospitality industry knowledge, professional grooming, teamwork, initiative, and a positive attitude.
Summary Generated by Built In
JOB OVERVIEW: -
- Guest Management.
- Up-selling of products & services.
- Handling Guest Complaints.
- Efficient & safe delivery of F&B orders.
- Inventory Management
PROFESSIONAL QUALIFICATION: -
- Graduate/Post-Graduate/Diploma/BHM in hospitality or any other relevant/related field.
- Minimum experience of 2+ years in 5 Star Hotels.
Requirements
REQUIRED SKILLSETS: -
- Proficient in English
- Customer Oriented
- Positive Attitude
- Familiarity with Hospitality Industry Standards.
- Eager to learn.
- Personal grooming and etiquette
- Team work
- Initiative
Skills Required
- Graduate, postgraduate, diploma, or BHM qualification in hospitality or a related field
- Minimum of 2 years of experience in five-star hotels
- Proficiency in English
- Customer-oriented approach
- Familiarity with hospitality industry standards
- Professional grooming and etiquette
- Teamwork skills
- Initiative and eagerness to learn
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Encalm Hospitality Pvt. Ltd. develops airport hospitality experiences across India, providing lounges, airport concierge and meet-and-assist services, limousine services, spas, business facilities, and baggage care. Its mission is to bring value and convenience to air travelers through seamless services and technology integration. The company operates premium lounges and bespoke Atithya meet-and-assist services at major Indian airports.
.png)
