Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides employees with a refreshingly easy way to pay for what they need while giving finance leaders one easy place to control, manage, and track spend. With physical and virtual cards, smart policy management, and automated expense reports, Navan Expense streamlines the entire business spending process — driving cost-savings, productivity, and compliance.
Navan Expense Operations is growing! We are a compact yet dynamic team, dedicated to mutual support and collaboration. Positioned within an innovative company, we offer an excellent opportunity to embark on a rewarding journey. Our work directly contributes to enhancing the lives of our customers, making us a valuable and high impact team.
What You’ll Do:
- Become an expert in product functionality and customer use cases.
- Collaborate with cross-functional teams (Product, Data, Engineering, etc.) to handle escalations.
- Meet productivity and quality KPIs, while identifying areas for operational improvement.
- Escalate risks to leadership, offering subject matter expertise for solutions.
- Execute and evaluate processes, suggesting improvements for maximum efficiency.
- Contribute to the development and re-engineering of policies and procedures.
What We’re Looking For:
- 1+ years of KYC/KYB compliance within the fintech or travel sector
- Critical thinker, thinking outside of the box and pushing for resolutions
- Strong customer focus and relationship-building skills.
- Organized, able to prioritize and meet deadlines under pressure.
- Proven ability to meet targets in a high growth and high demand setting.
- Process driven, with a knack for automation and improvement.
- Able to embrace change with flexibility and agility in a continually changing environment
- Proficient in Excel and Google Sheets, with experience in process launch and maturity.
- Ownership mindset with problem-solving and cross-functional collaboration skills.
- Prior Salesforce experience a plus
Skills Required
- 1+ years of KYC/KYB compliance within the fintech or travel sector
- Critical thinker, able to push for resolutions
- Strong customer focus and relationship-building skills
- Organized, able to prioritize and meet deadlines under pressure
- Proven ability to meet targets in a high growth and high demand setting
- Process driven, with a knack for automation and improvement
- Able to embrace change with flexibility and agility
- Proficient in Excel and Google Sheets, with experience in process launch and maturity
- Ownership mindset with problem-solving and cross-functional collaboration skills
- Prior Salesforce experience
What the Team is Saying
Navan Compensation & Benefits Highlights
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Healthcare Strength — The package includes medical, dental, and vision coverage for employees and dependents, along with mental health resources such as Headspace. Additional protections like disability and life insurance and options like FSA are described.
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Parental & Family Support — Paid parental leave is specified as 16 weeks for the birthing parent and 10 weeks for the non‑birthing parent, with family medical leave also available. Supportive amenities such as an onsite Mother’s Room and company‑sponsored family events are included.
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Leave & Time Off Breadth — Flexible/unlimited vacation and generous PTO structures are highlighted, alongside paid holidays and sick time. Bereavement leave is also offered across many locations.
Navan Insights
What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
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