Who We Are:
At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.
Role Summary:
We have an exciting opportunity for an Operations Coordinator to join our team in Egypt. The purpose of this role is to provide professional support to customers, resolve shipment-related inquiries, and ensure a smooth flow of information between clients and operations. The role holder will also ensure accurate and timely preparation, verification, and release of shipping documentation in compliance with company policies and customer requirements.
Contract: Permanent
Location: Cairo, Egypt
Key Duties and Responsibilities:
- Receiving the shipping instructions from shippers & check space with shipping lines.
- Provide customer services through handling the documentation process, creating draft BLs to clients as well as final original/seaway bills of lading.
- Create invoices for shipments loaded on the vessels.
- Inspect loading operations to make sure that they comply with shipping specifications.
- Send documents abroad after sailing the vessels.
- Deliver B/Ls to the customers.
Who You Are:
- 1–3 years of relevant experience in shipping documentation, logistics, or a similar field.
- Bachelor’s degree or similar.
- Good knowledge of shipping documentation (e.g., Bills of Lading, customs requirements)
- Good oral and written communication skills in English.
- Highly organized with good time-management skills
- Good problem solving & analytical skills
- Ability to work under pressure and meet strict deadlines.
- Proficiency in MS Office (Word, Excel, Outlook).
- Familiarity with freight forwarding or NVOCC operations (desirable).
- Experience with shipping software systems (desirable).
- Professional training or certification in shipping, logistics, or supply chain management (desirable).
- Familiarity with Incoterms, international shipping procedures, or customs regulations (desirable).
You Will Receive:
A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:
- A place to grow your career - we’ll help you set big goals and exceed them.
- Competitive salary package and performance-based bonus scheme.
- Premium medical health insurance coverage.
- Work with talented, committed, and supportive teammates.
- Value Award celebration events.
Why Inchcape Shipping Services?
We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.
Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective - we connect the world and see the bigger picture.
The Power of People - we rely on the strength of local agent knowledge and relationships.
Progress - we adopt new thinking and push for positive change in our industry.
Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.
#WeAreInchcape
Additional Information:
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.
To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.
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Top Skills
What We Do
Global trade has always depended on the port and since 1847 Inchcape Shipping Services has provided the local knowledge and means to deliver port calls that enable business to ship smoothly and trade successfully.
Inchcape combines its worldwide infrastructure with local expertise through our global network of over 260 proprietary offices, across 60 countries and a team of more than 3,200 committed professionals. Our unique geographical footprint means we can offer customers a full range of services, delivered safely, transparently and with exceptional service wherever they are in the world.
Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organisations.
Through the real-time port data and information generated by our global network, coupled with investments in technology, we provide market and port intelligence that allows our customers to focus on their core business and make informed decisions.
