What you’ll do
- Establish and enhance a deep understanding of our partners’ needs and problems to identify and drive innovative value add experiences
- Apply your passion for training/support to regularly present and facilitate our world-class education experiences via multiple learning methods, with a strong emphasis on dynamic face-to-face classroom training sessions, engaging live webinars, and high-profile event presentations.
- Serve as a key presenter and facilitator for a diverse range of special projects, including leading sessions at large-scale industry events (e.g., Xerocon, Xero Roadshows), supporting new product launches by presenting new features, and expertly delivering new education material.
- Create content for new and existing Xero partners and small businesses, in order for them to become skilled and confident using Xero, our practice products and the wider platform
- Be an ambassador and champion for Education & Content Delivery and Xero
- Work closely with team members and stakeholders to help drive the continual improvement of our education content and experiences
- You will have an eye for detail, be flexible, proactive and a great communicator.
- Monitor and report on content delivery to drive decision making and continuously improve the user experience
What you’ll bring with you
- You will hold a relevant accounting qualification (eg minimum of AAT Level 3, or equivalent)
- You have experience of using Xero, or similar cloud accounting software, and a passion for the latest technology
- Proven experience delivering compelling presentations to external customers or large internal audiences is essential. You are a highly confident, dynamic, and adaptable speaker able to command a room or virtual audience.
- You love engaging and inspiring audiences through live presentation, delivering exceptional training or support experiences to customers/colleagues, and care about the finer details at every step of the journey.
- You’re an exceptional public speaker and facilitator, able to clearly present complex messages in highly engaging ways during live interactions.
- You thrive in a highly collaborative, fast-moving environment, and you enjoy working closely with colleagues from across a business to manage and deliver projects against committed time frames
- Previous experience of working in an accounting practice would be advantageous but not essential
- You’re willing and able to travel within the regions Xero operates for short periods
Top Skills
What the Team is Saying
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
We believe that by simplifying the complex we're not only making life better for small business, we’re helping to create a stronger, more vibrant economy. When you join this team, you’re impacting local communities, on a global scale. Being a Fast Co. Best Workplace for Innovators is a direct reflection of our creative, curious culture.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
