Education Operations, Specialist

Posted One Month Ago
Be an Early Applicant
Kraków, Małopolskie, POL
In-Office
96K-144K Annually
Junior
Legal Tech • Software
Organize data. Discover the truth. Act on it.
The Role
Support delivery of education and certification programs through LMS administration, scheduling, customer support, contract execution, program logistics, and stakeholder communication. Contribute to process improvements, automation and AI-driven initiatives, track project action items and timelines, and help scale learning operations.
Summary Generated by Built In

Posting Type

Hybrid

Job Overview

WHO WE ARE
Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, cloud platform, RelativityOne, transforms massive volumes of complex information into actionable insights for litigation, investigations, regulatory inquiries, data breach responses, and other high-stakes legal work where accuracy and trust are crucial.
The world’s largest law firms, corporations, and government agencies rely on Relativity’s legal AI software to securely surface and manage the most relevant and impactful information in their matters. Beyond our commercial impact, we are committed to expanding access to technology and supporting pro bono legal work.
WHAT WE DO
The Education Operations team supports the delivery and continuous improvement of Relativity’s education and certification programs. The team manages operational processes, learning systems, program logistics, and stakeholder communications to ensure high-quality learning experiences while driving efficiency through process improvements and automation.
ABOUT THE ROLE
The Education Operations Specialist supports the execution of education programs through operational and administrative activities that ensure the successful delivery of learning experiences. This role also contributes to process improvements, automation initiatives, and operational efficiencies that help scale education programs and reduce manual effort.

Job Description and Requirements

WHAT YOU’LL DO

  • Support workspace creation, scheduling activities, and LMS updates.

  • Review and manage flagged candidate attempts.

  • Respond to customer inquiries related to education programs in a timely manner.

  • Execute training and certification contracts while collaborating with Finance and Legal teams to refine and improve processes.

  • Assist with program logistics and documentation, including scheduling trainings and webinars across internal systems.

  • Support projects, process improvement initiatives, and AI-driven innovations that increase scalability and eliminate manual processes.

  • Track action items and support timelines for team and department projects.

  • Communicate program updates and project status to stakeholders.

WHAT WE’RE LOOKING FOR

Required

  • 1-3 years of professional experience.

  • Strong attention to detail.

  • Excellent communication skills.

  • Basic experience working with learning management systems (LMS).

  • Basic experience using AI tools.

  • Curiosity and a continuous improvement mindset.

WHY WE COULD BE A GREAT FIT

Impactful Mission

  • Build systems that help customers organize data, discover the truth, and act on it in high-stakes legal matters.

Engineering at Scale

  • Work on distributed, cloud-native systems that process large volumes of data.

Cutting-Edge Technology

  • Build with AI, cloud platforms, and scalable architectures shaping legal tech.

Growth and Ownership

  • Gain experience owning systems end-to-end across cloud and distributed environments.

Collaborative Culture

  • Work in a team focused on knowledge sharing and continuous improvement.

Inclusive Environment

  • Diverse perspectives create stronger teams and better outcomes.

Compensation and Benefits

  • Competitive salary, benefits, DTO, parental leave, and equity program.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

96 000 and 144 000PLN

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. 

Required Skills:

Coaching, Communication, Facilitation, Learning Management, Needs Analysis, Performance Improvements, Sales Enablement, Stakeholder Management, Strategic Planning, Training Delivery

Skills Required

  • 1-3 years of professional experience.
  • Strong attention to detail.
  • Excellent communication skills.
  • Basic experience working with learning management systems (LMS).
  • Basic experience using AI tools.
  • Curiosity and a continuous improvement mindset.
  • Coaching.
  • Communication.
  • Facilitation.
  • Learning Management.
  • Needs Analysis.
  • Performance Improvements.
  • Sales Enablement.
  • Stakeholder Management.
  • Strategic Planning.
  • Training Delivery.

Relativity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Relativity and has not been reviewed or approved by Relativity.

  • Leave & Time Off Breadth — Time off options include discretionary time off and two company‑wide breaks each year, providing additional recharge time.
  • Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans, telehealth access, and wellness resources such as a Headspace subscription.
  • Parental & Family Support — North America offers up to 12 weeks of fully paid parental leave, with comparable regional programs in EMEA and APAC.

Relativity Insights

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The Company
HQ: Chicago, IL
1,550 Employees
Year Founded: 2001

What We Do

At Relativity, we build innovative and comprehensive tools for making sense of unstructured data. When more people can find the facts in mountains of documents, emails, and texts, more legal and data-centric matters can be resolved equitably. Join us in our mission to help our customers organize data, discover the truth, and act on it. Relativity makes software to help users organize data, discover the truth and act on it. Its SaaS product, RelativityOne, manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations globally primarily in legal, financial services and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200. Relativity does not tolerate racism or discrimination of any kind. We do not accept unfair treatment of any person or group of people. We’re committed to advocating for change to make our world a more inclusive, just place.

Why Work With Us

We believe in our team members and we want to help you own your career as part of a community of values-driven people who help customers around the world solve complex data challenges. At Relativity, you’ll take on challenging work, but you’ll also partner with talented colleagues and pursue plenty of learning and development opportunities.

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