E-COMMERCE PROCESSOR

Posted 9 Days Ago
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72758, Rogers, AR, USA
In-Office
Entry level
Retail • Social Impact
The Role
Research, accurately describe, grade, and list donated items on online auction sites. Maintain inventory records, shelving, order processing, production quotas, quality control, workplace safety, and positive customer and coworker interactions.
Summary Generated by Built In

This position is responsible for researching, listing and providing accurate descriptions of donations that are selected to be sold through various online auction sites. Must meet or exceed the listing daily production goals.

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, people served, donors, customers and management.

Essential Duties and Responsibilities

  1. Ensures work activities are being completed efficiently while maintaining compliance with all safety standards; insures staff is adhering to all safety expectations and requirements for the workplace with emphasis on neatness, cleanliness, and organization. This duty is performed daily.
  2. Research items selected to be listed to ensure listing accuracy. Using web based software to list our items on various auction sites. Expected to meet or exceed established daily quotas. This duty is performed daily.
  3. Performs accurate initial sort and grading of donations to be listed. Supervises and performs posting of donations into inventory system, shelving, and order processing. This duty is performed daily.
  4. Works with management in identifying and addressing any quality control issues. This duty is performed weekly.
  5. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, people served, co-workers and management. This duty is performed daily.
  6. Perform any other related duties as required or assigned. This duty is performed daily.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education
High School

Experience
0 to 6 months related experience and/or training.

Management Experience
Not Applicable

Skills

  • Communication Skills
  • Mathematical Skills
  • Critical Thinking Skills
  • Software Databases
  • Spreadsheet
  • Word Processing/Typing
  • Supervisory Experience
  • Planning, organizing, and project management skills.
  • Decision Making

Mental Demands
MODERATE MENTAL DEMAND. Operations requiring ALMOST CONTINUOUS ATTENTION, but work is sufficiently repetitive that a HABIT CYCLE IS FORMED; operations REQUIRING INTERMITTENT DIRECTED THINKING to determine or select materials, equipment or operations where variable sequences may be selected by the employee.

Analytical Ability / Problem Solving
MODERATELY REPETITIVE. Activities with slight variation using a definite set of processes or directions with some degree of supervision. Choice of learned things in situations which conform to clearly established patterns and modes.

Skills Required

  • High school education
  • 0 to 6 months of related experience and/or training
  • Communication skills
  • Mathematical skills
  • Critical thinking skills
  • Software database skills
  • Spreadsheet skills
  • Word processing and typing skills
  • Supervisory experience
  • Planning, organization, and project management skills
  • Decision-making skills
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The Company
HQ: Little Rock, AR
1,450 Employees
Year Founded: 1927

What We Do

Goodwill Industries of Arkansas is an independently operated 501(c)(3) nonprofit that funds its mission largely through sales of donated goods. It operates retail stores and donation sites while using proceeds to provide Arkansans with job training, career services, education, and other resources. Its work is focused on helping people overcome barriers to employment, build independence, and achieve success through education, training, and employment.

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