Company Description
OUTsurance is a customer-centric financial services company with a global footprint. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT". Our success can be attributed, amongst other things, to the outstanding people that work for us.
Job Description
The Claims Motor Assessing Drive-in Centre (DIC) Assessor is responsible to determine quantum and merit of damages sustained in an incident to vehicles, trucks, motorcycles, caravans, watercraft and yellow metal equipment.
Qualifications
Minimum Requirements:
- Matric
- Qualified Panel beater, Spray Painter or Motor Mechanic
- Own Road Worthy Vehicle
- Valid driver’s license
- Minimum 2 years assessing or estimating experience
- Must be a professional VDQ member
- Leadership, Management and or Insurance related studies completed or in progress will be beneficial
Additional Information
Responsibilities:
- Assessing claims on a daily basis
- Monitor and manage the average repair cost as well as the quality of their own assessments
- Dealing with customer complaints and adhoc queries
- Analysing of own data to ensure meeting targets
- Good understanding of performance KPI’s
- Liaise with service providers, clients and advisors
- Conduct all the above to the required performance and quality standards that are in place
Required Competencies & Personal Attributes:
Competencies:
- Attention to detail/Quality oriented
- Deadline and results oriented/Work standards
- Enthusiastic and passionate about the job and the company
- Effective at planning and organization /Work management
- Teamwork/Collaboration
- Judgment/Problem solving
- Adaptability and change management expert
- Resilient with high tolerance for stress
Skills:
- Interpersonal and communication skills
- Administration skills
- Computer literacy
- Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time
Additional Information:
- An ideal candidate will be able to align their personal work values to the OUTsurance values of Passionate, Awesome service, Human, Dynamic, Honest and Recognition
- Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential
- The successful candidates must be prepared to be remunerated on a performance based salary system
In accordance with our Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
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What We Do
𝗪𝗵𝗲𝗿𝗲 𝘆𝗼𝘂 𝗮𝗹𝘄𝗮𝘆𝘀 𝗴𝗲𝘁 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗢𝗨𝗧
Back in 1998, we pioneered the concept of an included cash OUTbonus: where you get 10% of your paid premiums back in cash for remaining claim free. Since then, we’ve paid approximately R6.1 billion in OUTbonuses to more than 880 000 clients*.
We also expanded our personal product offering to include OUTsurance Business, OUTsurance Life Insurance, funeral cover, and pet insurance.
*Internal data 1998 to 31 January 2023.
𝗔𝘄𝗮𝗿𝗱-𝘄𝗶𝗻𝗻𝗶𝗻𝗴 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲
We boast an impressive list of industry awards, from being named the preferred car insurance and home insurance brand as per the 2022/2023 Ask Afrika Icon Brands™ Benchmark Survey to being awarded the title of short-term insurer of the year in the 2023 News24 Business Awards.
In 2022, we walked away with top honours in the 2022/2023 Ask Afrika Orange Index® Award, achieving first place for service excellence in the funeral insurance category.
Visit outsurance.co.za for a detailed list of awards.
𝗛𝗶𝘀𝘁𝗼𝗿𝘆
1998 – OUTsurance is established in South Africa, providing short-term insurance directly to the public.
2008 – Youi, modelled on OUTsurance is luanched in Australia, offering short-term personal lines insurance.
2010 – OUTsurance Life is established in South Africa, providing basic and underwritten life insurance products.
2022 – OUTsurance Group Limited lists on the Johannesburg Stock Exchange.
2024 – OUTsurance commences operations in the Republic of Ireland in 2024, providing motor and home insurance to Irish consumers.
OUTsurance is a member of the Rand Merchant Investment Holdings (RMI) Group and an approved financial services provider.
