Documentation Specialist/Technical Writer

Posted Yesterday
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Tallahassee, FL, USA
In-Office
Mid level
Artificial Intelligence • HR Tech • Professional Services • Analytics
The Role
Creates and maintains IT documentation, including technical manuals, instructional materials, product documentation, and system overviews. Translates complex technical information for varied audiences, interviews subject matter experts, researches source materials, and edits documentation. Collaborates with Development, Quality Assurance, and Technical Support teams, maintains the documentation library, coordinates special documentation services, and supports related projects.
Summary Generated by Built In

Type:

  • Contract

Full Time or Part Time:

  • Full-Time

Pay Rate:

  • TBD

Location:

  • Tallahassee, FL

Language Requirements:

  • Write, read, and speak English fluently.

Language Preferences:

  • N/A

Job Overview:

This is an intermediate professional level role. You will work on several moderately complex, to complex document management projects as a project team member. May coach more junior staff.

In this role you will be responsible for creation and maintenance of IT documentation. Translates technical and/or complicated information into clear, concise documents appropriate for various target audiences. Works with Development, Quality Assurance and Technical Support to produce a wide variety of technical publications including instructional materials, technical manuals, product documentation and the like for use by both the IT and business community. Interviews subject matter experts and technical staff to collect information, prepare written text, and coordinate layout and material organization. Researches information such as drawings, design reports, equipment and test specifications to fill any gaps.

Reviews, critiques, and edits documentation including design documents, programmer notes and system overviews. Requires knowledge of company product lines and document structure. Depending on the industry/work environment, such documents may include various media, including written and video. Responsibilities include maintenance of internal documentation library, providing and/or coordinating special documentation services as required, and oversight of special projects. Must have strong organizational and project management skills and excellent writing and editing skills. And other duties as assigned.

Experience Requirements:

  • A minimum of 3 years of business or technical writing experience and working knowledge of multiple software and graphics packages.

Experience Preferences:

  • TBD

Physical Requirements:

  • Ability to lift light equipment or materials, generally up to 30-50 pounds.
  • Adequate vision to perform tasks effectively, including close and distance work.
  • Good hearing ability to effectively communicate and respond to auditory cues.

Education Requirements

  • Bachelor’s Degree in Journalism, Technical Writing, Business Administration, or other related field. Or equivalent work experience.

Education Preferences:

  • TBD

Training Schedule:

  • TBD

Schedule:

  • TBD

Dress Code:

  • Business Casual

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO (Paid Time Off)

Additional Information:

Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.

Skills Required

  • Fluent written, spoken, and read English
  • At least 3 years of business or technical writing experience
  • Working knowledge of multiple software and graphics packages
  • Bachelor's degree in Journalism, Technical Writing, Business Administration, or a related field, or equivalent work experience
  • Ability to lift light equipment or materials weighing approximately 30–50 pounds
  • Adequate vision for close and distance work
  • Good hearing ability for communication and auditory cues
  • Valid identification and reliable transportation
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The Company
6 Employees
Year Founded: 2018

What We Do

Qwalifize is an Operational Intelligence company that combines technology-enabled staffing, consulting, data visibility, and intelligent asset tracking. It helps commercial organizations and government agencies improve operational visibility, efficiency, safety, compliance, and performance by monitoring people, tools, supplies, and equipment in real time. Its technology offerings include AIoT, RFID, embedded technology, AI, CCTV, and proprietary learning-management solutions across construction, healthcare, manufacturing, warehouse, and multi-location environments.

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