Job Description
Title DLP / Insider Risk Manager - Snr Technical Consultant
Department Global Cyber Operations
Location Kingswood Surrey
Reports To Global Cyber Operations Lead
Level 6
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together and supporting each other, all over the world. So, join our team and feel like you’re part of something bigger.
About your team
The Global Cyber Operations team delivers cyber defence capabilities to protect Fidelity’s systems, data and clients. The team operates across regions to identify, investigate and respond to cyber risks while continuously improving security controls and operational effectiveness.
Insider Risk and Data Loss Prevention is a core capability within Global Cyber Operations, responsible for identifying and preventing data loss, defining and monitoring insider risk behaviours, and supporting sensitive investigations. The team operates globally across the UK, India and Hong Kong, with service provider support.
About your role
As Insider Risk Manager, you will lead the global Insider Risk and Data Loss Prevention capability. You will be accountable for service stability, operational delivery, control improvement and the continued development of the Insider Risk strategy.
You will act as Product Owner for Insider Risk and DLP within the Product Centric Delivery Model, owning the roadmap, backlog, priorities, budget, vendor engagement and delivery outcomes across run-the-business and change-the-business activity. You will work with the assigned Capability Architect to mature the function and ensure the strategy is aligned to business risk, regulatory expectations and operational need.
This is a hands-on leadership role. You will be expected to understand the tooling, detections, workflows and evidence standards, while also leading the team, managing stakeholders and representing the function in audit and control reviews.
The role owns the cyber control capability and escalation framework.
Key responsibilities
- Lead and manage the global Insider Risk and DLP team, ensuring stable operations, clear accountability and consistent delivery across regions.
- Own the Insider Risk and DLP strategy, operating model, roadmap and service improvement plan.
- Act as Product Owner within the Product Centric Delivery Model, including backlog ownership, prioritisation, budget management and delivery planning.
- Define, monitor and improve insider risk and data loss behaviours across email, endpoint, cloud, collaboration, web and other relevant channels.
- Own case handling standards, including triage, investigation quality, evidence requirements, escalation routes, closure criteria and quality assurance.
- Improve detection capability and reduce noise through tuning, automation, exception management, alert enrichment and policy refinement.
- Drive the controlled introduction of AI and context-driven investigation capabilities to improve analyst efficiency and investigation quality.
- Oversee the performance and integration of key platforms, including Microsoft Purview, Microsoft Sentinel, Proofpoint Adaptive Controls and Data Loss, and ServiceNow DLP.
- Represent Insider Risk and DLP in audit, control reviews, risk forums and governance discussions.
- Build trusted working relationships with HR, Legal, Privacy, Compliance, Information Security Officers and relevant business stakeholders.
- Manage supplier and vendor relationships, including operational issues, product limitations, roadmap requirements and escalations.
- Own service reporting, including KPIs, KRIs, control effectiveness, backlog, escalation outcomes, false positives, cycle time, automation benefit and roadmap delivery.
- Lead, mentor and develop the team, supporting capability growth, succession planning and consistent ways of working.
About you
You are an experienced Insider Risk or DLP leader with a strong technical background and a structured approach to service ownership. You are comfortable leading a global team, managing sensitive cases and working across senior stakeholders.
You understand that Insider Risk is not just an alert queue. It is a cyber risk capability that requires sound judgement, defensible processes, reliable evidence, proportionate escalation and continuous control improvement.
Essential skills and experience
- Experience leading or managing an Insider Risk, Data Loss Prevention, cyber investigations or related cyber operations capability.
- Strong understanding of DLP and Insider Risk technologies, control design, detection logic, alert tuning, investigation workflows and evidence handling.
- Experience managing sensitive investigations or high-risk data loss events with appropriate confidentiality and proportionality.
- Experience working with HR, Legal, Privacy, Compliance, Information Security Officers and business stakeholders.
- Experience owning or contributing to a product roadmap, backlog, prioritisation model, delivery plan and budget.
- Hands-on experience with relevant security platforms, such as Microsoft Purview, Microsoft Sentinel, Proofpoint, ServiceNow DLP or equivalent technologies.
- Experience improving operational efficiency through automation, workflow optimisation, false positive reduction or service management improvements.
- Strong reporting capability, including KPIs, KRIs, control effectiveness reporting, audit evidence and senior stakeholder updates.
- Ability to assess complex risk scenarios, make clear decisions with limited oversight and escalate appropriately.
- Experience managing global teams, service provider resources or cross-regional delivery.
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
Skills Required
- Experience leading or managing an Insider Risk, Data Loss Prevention, cyber investigations or related cyber operations capability.
- Strong understanding of DLP and Insider Risk technologies, control design, detection logic, alert tuning, investigation workflows and evidence handling.
- Experience managing sensitive investigations or high-risk data loss events with appropriate confidentiality and proportionality.
- Experience working with HR, Legal, Privacy, Compliance, Information Security Officers and business stakeholders.
- Experience owning or contributing to a product roadmap, backlog, prioritisation model, delivery plan and budget.
- Hands-on experience with relevant security platforms such as Microsoft Purview, Microsoft Sentinel, Proofpoint, ServiceNow DLP or equivalent technologies.
- Experience improving operational efficiency through automation, workflow optimisation, false positive reduction or service management improvements.
- Strong reporting capability, including KPIs, KRIs, control effectiveness reporting, audit evidence and senior stakeholder updates.
- Ability to assess complex risk scenarios, make clear decisions with limited oversight and escalate appropriately.
- Experience managing global teams, service provider resources or cross-regional delivery.
- Experience or interest in introducing AI and context-driven investigation capabilities to improve analyst efficiency.
Fidelity International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity International and has not been reviewed or approved by Fidelity International.
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Parental & Family Support — Family leave and carers’ support are emphasized via equalized paid parental leave globally and enhanced maternity/adoption policies. Inclusive provisions also cover carers’ leave and compassionate leave to support diverse family needs.
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Healthcare Strength — Healthcare benefits and private medical insurance are consistently highlighted as part of the core package across locations. Wellbeing resources, including an Employee Assistance Programme and menopause support, reinforce the depth of health coverage.
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Retirement Support — Pension and retirement savings are positioned as a strong element of the total package in multiple markets. Retirement design is frequently cited alongside paid time off and flexibility as part of a solid overall offer.
Fidelity International Insights
What We Do
Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. *Data as of 31 March 2021
